Omnichannel Settings

Omnichannel: Current Chats

Understanding the "Current chats" functions and features in the "Omnichannel" settings.

Omnichannel: Livechat Installation

Understanding "Livechat installation" function under the "Omnichannel" settings. 

Omnichannel: Managers Settings

Functions, features, and information available in "Managers Settings" under the "Omnichannel" settings.

Omnichannel: Agents Settings

Functions, features, and information available in "Agents Settings" under the "Omnichannel" settings.

Omnichannel: Departments Settings

Understanding the functions, features, and information displayed in "Departments Settings" under the "Omnichannel" settings.