Working From Home is no longer "An Option"
08th May 2020
Working From Home is no longer an elective or optional practice but needs to be part of a comprehensive business continuity and disaster recovery strategy.
Premise and Cloud PBX Comparison - By the Numbers (Part 2 of 2)
04th October 2019
The idea of presenting a business case (BC) or ROI comparison is supposed to prove “by the numbers” that one method is superior to another or others.
Cloud or Premise Phones System? And the winner is… (Part 1 of 2)
04th October 2019
There are many choices and options for a phone system for your business. Choosing the right one can be a challenge.
Hosted Cloud with On-premise PBX Services
12th June 2018
In today’s telephony marketplace, everyone seems to be selling cloud IP phones, also referred to as Hosted Cloud Services. Here is a quick description of Cloud telephony.
Getting to know: Call Transfer, Call Parking and Shared Call Appearance
25th April 2018
When setting up a phone system these days, there are many ways to answer calls and transfer them around to best serve the caller with the right person to address the call. This blog is going to address three of them.
Do we still need Voicemail?
23rd March 2018
Why it still makes sense to have voicemail in today’s business environment.
Phone Systems vs Headsets in North American retail
18th January 2018
Leveraging technology from the phone system versus replacing it with "walkie-talkie" headsets.
Choosing a Telephony System for your business 3-part blog series: Part 3
28th December 2017
In this final part of our blog series, we put a spotlight on IP Telephony and compare it to Analog (Part 1) and Digital telephony (Part2).
Choosing a Telephony System for your business 3-part blog series: Part 2
21st November 2017
This is Part 2 of a three-part blog series where the focus is on Digital Telephony.
Choosing a Telephony System for your business 3-part blog series: Part 1
14th November 2017
This is Part 1 of a three-part blog series to help businesses understand the different telephony technologies available for their business needs. Part 1 focuses on Analog Telephony.
