WebRTC stands for “Web Real-Time Communications,” a technology focused on embedding real-time communications, such as voice, directly within web browsers. The new UCx WebRTC clinet is a add-on module allows users to enable real-time communications from a web browser directly with their UCX system. System administrators will enable an additional WebRTC device in their end users User Control Panel, thereby allowing end users to make and take calls directly from a supported web browser. Anytime a user’s regular extension rings, the WebRTC Softphone will also ring if they are logged into the phone, allowing them to take calls directly from a browser. UCxWebRTC Client will enable users of to stay in touch.
Integrated Call Management and Collaboration for all Users
Personalized Call Routing: With Find Me/Follow Me you’ll never miss another important call. Set your own rules to ring multiple devices simultaneously and create privileged lists for VIP callers.
Voicemail Management: Access voicemail via WebRTC client or email. Manage and store your voicemail messages.
Call Handling: Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.
Distributed Worker Support
Mobile Device Integration: Make and receive calls from your mobile device using your business phone number.
Multiple Location Integration: Create a consistent, seamless caller experience between multiple locations or branch offices.
Offsite Desk Phone and Softphone Support: Work from anywhere using a desk phone connected to the office phone system through any broad-band Internet connection, or use a softphone and a computer headset.