Voice. Video Conferencing. Messaging. Presence, Wallboard.
Solution Choice.
Private Cloud or Premise. InfinityOne can be
deployed on a server onsite, or in your
Private Cloud keeping your information
under your control.
InfinityOne Full Featured Softphone.
Softphone voice on the InfinityOne application.
InfinityOne voice is full featured and provides an alternative to
desktop devices for mobile, remote, or work at home employees.
All of the features available on our desktop phones are available
on the softphone.
- Complete Business telephony features.
- Supports our advanced XSTIM Smart signalling technology.
- Single click to call.
- Status Indicator and Click to Call.
- Unlimited Multi-party Conference, Forward, and Call Hold.
- Do Not Disturb.
- Missed Calls Indicator.
- Hotdesking - Switch between desk device and InfinityOne.
- Call Center features.
Supports: Windows, Mac, Android, iOS
Video Conferencing.
One to One and Group.
With InfinityOne you have powerful and easy to use video conferencing
at your fingertips.
And it is supported on Windows and Mac devices as well as on our
mobile app on Android and iOS.
Mute / Unmute
Start / Stop Camera
Share Screen
Open / Close Chat
Raise Your Hand
Toggle Tile View
Invite People
Hang up / Leave
Management
Screen Share.
Share, Teach, Learn.
Enhance your meetings or create a learning venue
with easy to use screen share to share your Screen,
Browser, PowerPoints, Spreadsheets, etc.
Available for both the meeting leader or if allowed,
for meeting participants.
Messaging.
One to One or Group.
InfinityOne offers secure messaging that is stored privately on
your call server or private cloud instance. This means that your potentially critical messages remain in your control and not with a 3rd party.
Messaging includes these features:
- One to One and Group Channel Messaging.
- Virtually Unlimited Channels.
- File sharing.
- Presence and Status Indicator.
- Message Editing
- Seamless Integration with Softphone.
Supports: Windows, Mac, Android, iOS
Presence and Click to Call.
Online, Away, Busy, Offline.
Visually determine the status of everyone in your office and click to call them.
You can also set your status and create custom status messages.
Message Status
Phone Status
Click to call
Online
Away
Busy
Offline
Create custom status messages
Collaboration - Work together.
Presence
Visually see teammate status
and click to call.
One to One Messaging
Chat privately with a teammate.
File Sharing
Share files with teamates
or groups.
Group Messaging Channels
Create and message with
virtually unlimited groups.
Secure Group Messaging
Private or Invite anyone
to channels you create.
Softphone
Full featured voice.
Control Panel
Set and control your
InfinityOne options.
Click to Call Buttons
See phone status and
click to call.
Call Center
Agent Login / Logout.
Feature Buttons
Programmable advanced feature buttons.
Wallboard for Call Center.
Call Center Stats.
InfinityOne Wallboard is an add-on application for companies that
operate formal call centers in their offices.
Wallboard offers realtime info for multiple or single queues, and operates seamlessly in your InfinityOne PC or Mac application.
Wallboard includes this realtime information:
- Queue Number
- Agent Availability Graphic
- Total Calls
- Answered Calls
- Abandonded Calls
- Calls Waiting
- Longest Wait
Supports: Windows, Mac
Additional Values.
XSTIM Support. - Advanced E-MetroTel Smart signalling for voice.
Wiki Page Editor. - Create local, private Wiki pages.
Onsite Server or Cloud Support. - Fully supported by our
On-premise Servers or our Cloud hosted solution.
Historical Call Center Reports. - Daily historical queue reports.
