Lincoln Community Midwives was “born” October 1, 2012 as a sister practice to Niagara Midwifery Practice, which was the first practice in the Niagara Region giving families a choice between home birth and hospital.
Having reliable phone service is critical to us and to our clients. Unfortunately our hosted service was regularly dropping phone calls creating unnecessary stress to our staff as well as the families in our community that depend on us to prepare them for the arrival of their newborn.
We turned to Sideline Telephone Service who implemented an excellent phone system for us from E-MetroTel. The UCx was able to support the cisco phones that we had already purchased from our previous hosted provider, and we could choose from a variety of phones to meet the needs of our administrator. We chose a Yealink phone which works very well with the automated attendant features of the UCx. Sideline completed the installation flawlessly and are always available to provide support when needed.
We are very happy with our UCx phone system and our customers are no longer experiencing call disruption.
Carrie Seguin
Registered Midwife