Unlimited Software Support

Every UCIP PBX appliance, or Enterprise software versions include 1 year: Warrenty, Unlimited Software Support, Updates and Upgrades. 
  • Full PBX & Key System
  • Single Management
  • Multi-site Integration
  • Unified Messaging
  • Voice Over Internet

Integrated Call Management and Collaboration for all Users

  • Personalized Call Routing: With Find Me/Follow Me you’ll never miss another important call.  Set your own rules to ring multiple devices simultaneously and create privileged lists for VIP callers.
  • Voicemail Management & Transcription: Access voicemail via phone, email or the desktop. Manage, store and even read your voicemail messages.
  • Drag-and-Drop Call Handling: Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.

Trouble-Free Administration

  • Flexible Auto-Attendant: Help your customers get to the right person quickly with customizable menu selection and routing.
  • Web-Based Administration Panel:  Add users or make system changes on the fly from anywhere. There’s no need to be a telecom expert or to divert IT resources from more strategic tasks.
  • Easy to Use Reports: Access call records and history to ensure optimal staffing levels and review employee performance. See a graphic representation of queue status to ensure excellent customer service.

Distributed Worker Support

  • Mobile Device Integration: Make and receive calls from your mobile device using your business phone number.
  • Multiple Location Integration: Create a consistent, seamless caller experience between multiple locations or branch offices.
  • Offsite Desk Phone and Softphone Support: Work from anywhere using a desk phone connected to the office phone system through any broad-band Internet connection, or use a softphone and a computer headset.


UCx supports Analog, Digital and VoIP phones — in any combination.

 

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