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U.S. Department of Agriculture | Gonzales County Sheriff's Office, TX |
City of Columbia, Missouri | Town of St. Marys, Ontario, Canada |
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Customer Statement |
We were introduced to E-MetroTel by Curtis Gibson with Telecom Management Plus. Curtis is a trusted resource and was responsible for managing the Nortel systems that we had and it was he who recommended a more centralized approach through E-MetroTel. We had a couple of primary criteria for the project: (1) That we were able to keep as many of our current telephones as possible. And (2) that we were able to migrate at our own pace, in phases. E-MetroTel offered us the best solution. We were able to keep our Norstar telephones by using E-MetroTel’s DSM devices and have been migrating over to E-MetroTel Infinity 5000 IP phones at the rate that we need to. Currently we are Using a UCX10000 and may later go to a UCX3000. We are currently about 50% centralized, we have 700 extension licenses and have migrated about 150 to 200 users over to Infinity 5000 with the plan to covert everyone on the campus to the E-MetroTel solution over time. Very little training was needed because we were able to keep our Nortel devices and take advantage of the similarity of the features of the UCX and Norstar. And we have been very happy with the performance of the system. In summary we think that it is a great system. It saves money on licenses, we know that other manufacturers would have cost more. And the migration on our own schedule has been perfect for us. We look forward to implementing the solution on the rest of the campus soon. Mike Blum |
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