Adding a DAHDI Extension

To configure an extension for a Analog phone or a fax machine, perform the following steps:

  1. Open the UCx Web-based Configuration Utility
  2. From the PBX tab, select PBX Configuration
  3. From the left side column, select Extensions
  4. In the drop-down list box, select the device type Generic DAHDi Device and press the Submit button


Add Extension

The fields in this section are:

  • User Extension - This is the number to dial to reach this user. This is a mandatory field.
  • Display Name - The name to display for calls from this user. This is a mandatory field.
  • CID Num Alias - The number to display for internal calls if different from the extension number.
  • SIP Alias - A friendly name that can be used in addition to the user's extension for direct sip dialing.
    For example, in addition to [email protected] you want to use [email protected], then enter the name support in this field.


Extension Options

Fields in this section can be left unchanged to use the system defaults.
Here are some useful tips for some of the fields in this section.

Field Description
Outbound CID Overrides the CallerID when dialing out a trunk. This field can be left blank and the caller id of the trunk will be used.
The format is: "caller name" <##########>. Check with your service provider on the number of digits required for the caller id number.
Asterisk Dial Options Do not override the system default unless you are very familiar with the dial options
Ring Time Number of seconds to ring before going to voicemail (ignored if no voicemail)
Outbound Concurrency Limit Limits the number of concurrent outbound calls on this extension, useful as a security tool if this extension has been compromised
Call Screening Requires external callers to say their name, the name is then announced to the user and the user can choose to accept or reject the call
Emergency CID Overrides all other CallerID settings when dialing out on a route tagged as Emergency

Assigned DID/CID

If the extension is associated with a direct DID, enter the DID number in the Add Inbound DID field exactly as provided by the service provider.

Default Group Inclusion

You may Include or Exclude this extension in either the Default Directory and/or the Default Page Group. See Page Group and Directories for details.

Device Options

Select the specific physical channel that the analog phone or fax machine will be connected to by clicking the Choose drop-down and selecting the channel number. Only unassigned channel numbers will be presented in the drop down menu.


Dictation Services

See Dictation Service for details.


See Languages for details.

Recording Options

See Call Recording Options for details. (Not available on Galaxy Mini systems.)

Voicemail and VmX Locater

See Voicemail and VmX Locator for details.

Optional Destinations

You may select any of the standard Destinations to send the call to for each of the No Answer, Busy, and Not Reachable conditions. The default setting is to route to the Voicemail and play the user's Unavailable or Busy greeting based on the condition.

You may enter a prefix string that will be displayed on the destination telephone.