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Documentation
- InfinityOne Omnichannel (Beta)
- InfinityOne
- Infinity Video Server (Beta)
- InfinityOne Work at Home
- Galaxy Mini
- Galaxy Mini - Table of Contents
- Galaxy Mini - Overview
- Galaxy Mini - Server Hardware
- Galaxy Mini - Supported Phones and Devices
- Galaxy Mini - Front and Rear Panel Interfaces
- Galaxy Mini - FXO/FXS Module Installation
- Galaxy Mini - Connecting the Server to the Network
- Galaxy Mini - Activating and Licensing
- Galaxy Expand
- Galaxy Expand - Table of Contents
- Galaxy Expand - Platform and Hardware Overview
- Galaxy Expand - Module Installation
- Galaxy Expand - Initial Configuration
- Galaxy Expand - Reference Architecture
- Galaxy Expand - Common Configuration
- Galaxy Expand - Standalone UCX Server Configuration
- Galaxy Expand - High Availability UCX Configuration
- Galaxy Expand - Local Gateway (Expansion Chassis) Configuration
- Galaxy Expand - Remote Gateway Configuration
- Galaxy Expand - Survivable Remote Gateway Configuration
- Galaxy Express
- Galaxy Modular Hardware
- Galaxy Analog Cards
- Getting Started with Galaxy Analog Cards
- Galaxy Analog cards - New Firmware
- Galaxy Analog Cards - Old Firmware
- Galaxy PRI-1 Card
- Galaxy Analog Cards
- Servers and Gateways
- Introduction
- Planning
- Quick Start
- UCX Virtual Machine
- UCX Server
- UCX Web-based Configuration Utility
- System
- Fax
- PBX
- Reports
- Accessories
- My Extension
- Security
- Support
- Survivable Remote Gateway (SRG)
- High Availability (HARC)
- UCX Digital Station Module (DSM16)
- UCX M1/CS1000 Media Gateway
- Digital Gateway
- External Gateways and Devices
- SIP PSTN Trunks
- SIP Trunks
- How-To Guides
- UCX Applications
- UCX Features
- Answer DN Behavior
- Background Music
- Busy Lamp Field (BLF)
- Global BLF key label change
- Parking Lot Monitoring Solutions
- Call Transfer and Recall
- Call Monitoring
- Call Recording Options
- Dial System Fax
- Dictation Service
- Distinctive ring tones
- Fax to Email
- Group Pickup
- Hotline UCX Configuration
- Hotdesking
- Language prompts
- Long Tones
- Ring Again (Call back)
- Shared Call Appearances
- Set Based Configuration
- UCX MADN Emulation Solutions
- Unified Messaging for M1/CS1000 Users
- User Portal
- Voicemail and VmX Locater
- Voicemail Escalation
- Voicemail Message Indicator
- ZapBarge
- Telephones
- Installation Guides
- Product Specifications
- General Information
- Product Bulletins
- Product Notices
- InfinityOne Package Update Required
- UCX 6.0 End-of-Support
- UCX 7.0 and InfinityOne 4.0 General Availability
- VPN Security Update Required
- Email Relay Using Gmail Account Fails Due to Bad Credentials
- InfinityOne Release 2.x End-of-Life
- InfinityOne Android App General Availabililty
- E-MetroTel not affected by Log4j vulnerability
- Web-based GUI Security Enhancements
- User Portal Security Update
- Simplified UCX Configuration for Remote InfinityOne Softphones
- InfinityOne Release 3.0 Server General Availability
- Availability of Connection Sharing
- Availability of Automated Cleanup
- Availability of IP Block List Feature
- InfinityOne Release 2.0 Availability
- Digital Station Module (DSM16) Availability
- UCX Software Updates
- Quotations and Ordering
- Nortel Legacy
- Support and Troubleshooting
- Partner Onboarding
- E-MetroTel Business Practices
- Recurring Services Payment Policy
- Product Licensing
- Extension Provisioning Services
- Subscription Services
- E-MetroTel SIP Trunk E911 Registration
- Reseller Responsibilities
- Software Subscription and Warranty Transfer Request
- Return Material Authorization (RMA) Policy
- Acceptable Use Policy
- E-MetroTel Beta Trial Policy
- E-MetroTel Training Expectations
- 9-1-1 Services Agreement (Canada)
- References
Adding LineIn source via Streaming Category
The Line-in audio input allows an external device to be connected to the UCX Server for playing music on hold.
To add a streaming category for the Line-In audio input, perform the following steps:
- Open the UCX Web-based Configuration Utility
- From the PBX tab, select PBX Configuration
- From the left side column, select Music on Hold
- From the list of actions and categories on the right side, select Add Streaming Category
- In the Category Name field, enter LineIn (not case-sensitive)
- Leave the Stream location field empty (this field is ignored when the Line-In audio input is detected in the system)
-
Press the Submit Changes button to create the new category
The new LineIn category will now appear in the drop-down list for Music on Hold when you configure your inbound routes, outbound routes, queues, ring groups and conferences.
Galaxy Mini
On the Galaxy Mini, the Line In jack is the Red connector located on the Front Panel:
After the LineIn configuration has been applied, the Web-based Configuration Utility provides specific detail on which jack to use on the front of the Galaxy Mini:
UCX250
On the UCX250 the Line In jack is the blue connector located on the rear panel:
After the LineIn configuration has been applied, the Web-based Configuration Utility provides specific detail on which jack to use on the front of the UCX250:
Older Platforms
On older platforms, this feature is available only with the Light Blue Line-In connector.