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Documentation
- InfinityOne Omnichannel (Beta)
- InfinityOne
- Infinity Video Server (Beta)
- InfinityOne Work at Home
- Galaxy Mini
- Galaxy Mini - Table of Contents
- Galaxy Mini - Overview
- Galaxy Mini - Server Hardware
- Galaxy Mini - Supported Phones and Devices
- Galaxy Mini - Front and Rear Panel Interfaces
- Galaxy Mini - FXO/FXS Module Installation
- Galaxy Mini - Connecting the Server to the Network
- Galaxy Mini - Activating and Licensing
- Galaxy Expand
- Galaxy Expand - Table of Contents
- Galaxy Expand - Platform and Hardware Overview
- Galaxy Expand - Module Installation
- Galaxy Expand - Initial Configuration
- Galaxy Expand - Reference Architecture
- Galaxy Expand - Common Configuration
- Galaxy Expand - Standalone UCX Server Configuration
- Galaxy Expand - High Availability UCX Configuration
- Galaxy Expand - Local Gateway (Expansion Chassis) Configuration
- Galaxy Expand - Remote Gateway Configuration
- Galaxy Expand - Survivable Remote Gateway Configuration
- Galaxy Express
- Galaxy Modular Hardware
- Galaxy Analog Cards
- Getting Started with Galaxy Analog Cards
- Galaxy Analog Gateways - IAD Firmware
- Galaxy Analog Cards - Original Firmware
- Galaxy PRI-1 Card
- Galaxy Analog Cards
- Servers and Gateways
- Introduction
- Planning
- Quick Start
- UCX Virtual Machine
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- UCX Web-based Configuration Utility
- System
- Fax
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- Survivable Remote Gateway (SRG)
- High Availability (HARC)
- UCX Digital Station Module (DSM16)
- UCX M1/CS1000 Media Gateway
- Digital Gateway
- External Gateways and Devices
- SIP PSTN Trunks
- SIP Trunks
- How-To Guides
- UCX Applications
- UCX Features
- Answer DN Behavior
- Background Music
- Busy Lamp Field (BLF)
- Global BLF key label change
- Parking Lot Monitoring Solutions
- Call Transfer and Recall
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- Group Pickup
- Hotline UCX Configuration
- Hotdesking
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- Ring Again (Call back)
- Shared Call Appearances
- Set Based Configuration
- UCX MADN Emulation Solutions
- Unified Messaging for M1/CS1000 Users
- User Portal
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- Voicemail Message Indicator
- ZapBarge
- Telephones
- Installation Guides
- Product Specifications
- General Information
- Product Bulletins
- Product Notices
- InfinityOne Package Update Required
- UCX 6.0 End-of-Support
- UCX 7.0 and InfinityOne 4.0 General Availability
- VPN Security Update Required
- Email Relay Using Gmail Account Fails Due to Bad Credentials
- InfinityOne Release 2.x End-of-Life
- InfinityOne Android App General Availabililty
- E-MetroTel not affected by Log4j vulnerability
- Web-based GUI Security Enhancements
- User Portal Security Update
- Simplified UCX Configuration for Remote InfinityOne Softphones
- InfinityOne Release 3.0 Server General Availability
- Availability of Connection Sharing
- Availability of Automated Cleanup
- Availability of IP Block List Feature
- InfinityOne Release 2.0 Availability
- Digital Station Module (DSM16) Availability
- UCX Software Updates
- Quotations and Ordering
- Nortel Legacy
- Support and Troubleshooting
- Partner Onboarding
- E-MetroTel Business Practices
- Recurring Services Payment Policy
- Product Licensing
- Extension Provisioning Services
- Subscription Services
- E-MetroTel SIP Trunk E911 Registration
- Reseller Responsibilities
- Software Subscription and Warranty Transfer Request
- Return Material Authorization (RMA) Policy
- Acceptable Use Policy
- E-MetroTel Beta Trial Policy
- E-MetroTel Training Expectations
- 9-1-1 Services Agreement (Canada)
- References
Avaya SIP Phones
Introduction
The Avaya IP phones included the J100 and the 9600 phones. They sometimes come with the H.323 protocol firmware and can be converted to support SIP protocol with the appropriate SIP firmware for the phone.
The SIP phones can register to the UCx server and function as third-party SIP phones.
The following SIP firmware releases and phones are supported:
- Avaya J-Series SIP phones.
- Avaya Deskphone SIP Release 7.1.1.0.9 for 9608 and 9611 phones.
Supported Functions
The Avaya SIP phone when registered to the UCx supports basic phone functions including message waiting indication. Advanced phone features are not supported, for example: Contact list, Speed dial, History, Paging, Auto answer, Forward button, etc.
Accessing Phone Configuration Menu
| To logout user | To access configuration menu | |
|---|---|---|
| J100 |
Press Admin soft key and enter 27238# or Press the Hamberger key, and select Administrator |
|
| 9611 | Press Menu key and select Logout | Press Admin soft key and enter 27238# |
| 9608 | Press Home key and select Logout | Press Admin soft key and enter 27238 then press Enter key |
From the configuration menu, you can perform the following functions:
- Select Restart phone option from the menu list to restart phone.
- Change DHCP HTTP address settings from the Addr menu.
- Change SIP Global Settings and SIP Proxy Settings from the SIP menu.
- Note that SIP Proxy must be set to Manual to change SIP Proxy server, protocol and port under SIP Proxy Server menu.
For more info on the Avaya J-100 Series SIP phones, refer to Configuring sRTP on Avaya J-100 SIP Phone (J-139, J159, J169, J179, J189)
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