Call History (Call Log)

To make a call using Call History or Call Log

Phone Type Steps Notes
SIP phones Please refer to your manufacturer's user guide on how to view call log entries. Feature support is based on the phone.
Nortel phones with Feature key 1. Press the Feature key followed by feature code 812.
2. Press the RecvdPlaced or Missed soft key to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. On Nortel phones with a single display line, use the
More soft key to view additional information about call log entries.
5. Press the Call soft key to call the phone number from the selected call log entry.
The Call Log feature is NOT supported on phones that have single line display screens and do not have soft keys.
Nortel IP phones 1. Press the Outbox key.
2. Press the RecvdPlaced or Missed soft key to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. On Nortel phones with a single display line, use the
More soft key to view additional information about call log entries.
5. Press the Call soft key to call the phone number from the selected call log entry.
The Call Log feature is NOT supported on phones that have single line display screens and do not have soft keys.
WebRTC 1. Click the History button.
2. Click on the Recvd / Placed / Missed softkey toggles to view the list of received, dialed or missed calls.
3. Use the Up/Down Navigation keys to view call log entries.
4. Click the Call soft key to call the phone number from the selected call log entry.

Examples

Nortel Digital Phone with Feature key

Nortel IP Phone with Outbox key

WebRTC with History button