Convert Avaya 9640 Phone from H.323 to SIP protocol

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Introduction

This page describes the steps to convert Avaya 9649 phones from H.323 protocol to SIP protocol and SIP configuration of these phones. 

Prerequisites

  • Avaya Deskphones 9640 Telephone with Power supply (or POE port)
  • Avaya Deskphone SIP firmware (96xx-IPT-SIP-R2_6_17-172303.zip) version 2.6.17
  • Open source HTTP server HFS with default port 80 (http://rejetto.com/hfs/)
  • The 46xxsettings.txt file (46xxsettings.txt) with UCx SIP configuration for the phone
  • UCx server configured and connected to the same network as the Avaya phone

STEP ONE: Configure SIP extension on UCx

  • Log into the UCx Web-based Configuration Utility
  • Navigate to the PBX - Extensions page
  • Create a SIP extension (see Adding a SIP Extension)
  • In the Device options section, set NAT to no
  • Retain all default settings, enable Voicemail if required.
  • Save and apply the changes

STEP TWO: Configure 46xxsettings.txt file

Below is a sample of the 46xsettings.txt configuration file.

  • PHNNUMOFSA  sets the number of line keys on the phone.
  • PSTN_VM_NUM sets the voicemail access code for the Message button on the phone.

############################################################
## ##
## 96xx SIP TELEPHONE SETTINGS ##
## ##
############################################################

SET SIPDOMAIN 192.168.1.200
SET SIPPORT 5060
SET SIP_CONTROLLER_LIST 192.168.1.200:5060;transport=udp
SET SIPREGPROXYPOLICY alternate
SET SIPPROXYSRVR 192.168.1.200
SET ENABLE_AVAYA_ENVIRONMENT 0
SET MWISRVR 192.168.1.200
SET DIALPLAN [2-8]xxx|91xxxxxxxxxx|9[2-9]xxxxxxxxx
## SET PHNNUMOFSA 6
SET SIPSIGNAL 1
SET SNTPSRVR pool.ntp.org
SET GMTOFFSET -5:00
SET DSTOFFSET 1
SET DSTSTART 2SunMar2L
SET DSTSTOP 1SunNov2L
SET TIMEZONE America/New_York
SET WAIT_FOR_REGISTRATION_TIMER 60
SET REGISTERWAIT 120
SET RECOVERYREGISTERWAIT 60
SET WAIT_FOR_UNREGISTRATION_TIMER 32
SET WAIT_FOR_INVITE_RESPONSE_TIMEOUT 60
SET OUTBOUND_SUBSCRIPTION_REQUEST_DURATION 180
SET NO_DIGITS_TIMEOUT 10
SET INTER_DIGIT_TIMEOUT 5
SET ENABLE_PRESENCE 0
SET ENABLE_AUTOMATIC_ON_THE_PHONE_PRESENCE 0
SET SPEAKERSTAT 2
SET SDPCAPNEG 1
SET DISPLAY_NAME_NUMBER 1
SET PLAY_TONE_UNTIL_RTP 1
SET SKILLSCREENTIME 1
SET UUIDISPLAYTIME 5
SET ENTRYNAME 0
SET ENABLE_G729 2
SET SEND_DTMF_TYPE 2
SET DTMF_PAYLOAD_TYPE 101
SET SYMMETRIC_RTP 1
SET MATCHTYPE 1
SET ENABLE_HOLD_BUTTON 1
SET SIG 2
SET PHNLD ""
SET SUBSCRIBE_SECURITY 0
SET ENABLE_IPOFFICE 1
SET SUBSCRIBE_LIST_NON_AVAYA "mwi"
SET EXTENSION_ON_TOP_LINE 2
SET PROVIDE_OPTIONS_SCREEN 1
SET DATEFORMAT %m/%d/%y
SET TIMEFORMAT 1
SET DAYLIGHT_SAVING_SETTING_MODE 2
SET PSTN_VM_NUM "*97"
SET ENABLE_EARLY_MEDIA 1

STEP THREE: Update to SIP Firmware and register phone

WARNING: E-MetroTel has been successful in creating interoperability with the referenced phone with this specific firmware release using our open SIP Standards implementation. E-MetroTel is not responsible for maintaining interoperability support should the manufacturers modify the behavior of their SIP implementation in subsequent releases.
  • Visit the Avaya software download page and download the zip file for software version 2.6.17. (https://support.avaya.com/downloads/download-details.action?contentId=C2017510750369010_8&productId=P0553).
  • Extract the zip file and load the extracted files onto HTTP server.
  • Load the 46xxsettings.txt file with SIP configuration onto HTTP server (https://support.avaya.com/downloads/download-details.action?contentId=C201773928555860_8&productId=P0553). The 96xxupgrade.txt file must be present for the 46xxsettings.txt file to be loaded.
  • Power cycle the Avaya phone.
  • At the boot-up prompt press * and 27238# to enter the phone configuration menu.
    • Optional Step: Choose the Clear option to clear all phone settings. The phone will restart and and during boot-up press Program soft key to enter the phone configuration menu.
  • Navigate to the Addr menu, configure HTTP server IP address.
  • Navigate to the SIG menu, choose SIP for protocol.
  • Exit to restart the phone.
  • On reboot, the phone connects to the HTTP server and SIP firmware files will be downloaded and installed on the phone.
  • The phone will be restarted a few times to update the phone application.
  • The Login prompt with Username:[    ] and Password:[   ] will be displayed on the phone.
  • Enter the SIP extension credentials to register the phone to UCx.
Note: To restart Avaya 9640 phone
  1. Press Mute button and enter the password 27238# (while entering password there will be no key press sound) to open Admin Procedures menu.
  2. Scroll down to RESTART PHONE

Known Limitations

  • The Phone display shows Press (← →) for Feature List, but does not show any information when side arrow keys are pressed.
  • The Contacts button does not show any information.
  • The Forward key does not show any information.

 

 

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How-To
avaya
9640 SIP
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