External CDR Interface

External CDR Interface is a licensed application. This page will not appear if your license does not include the application.
See External CDR Interface Application for complete steps to configure the application.


To enable external access to CDR records, perform the following steps:

  1. Open the UCx Web-based Configuration Utility
  2. From the System tab, select Accessories
  3. From the left side column, select External CDR Interface
  4. In the External Access field, select Enabled from the drop-down list
  5. Enter a user name in the User ID field
  6. Enter a password in the Password field
  7. Press the Save button



To disable external access to CDR records, follow the steps in the previous section to access the External CDR Interface configuration page.

From the External CDR Interface panel:

  1. In the External Access field, select Disabled from the drop-down list
  2. Press the Save button