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Documentation
- InfinityOne Release 2
- InfinityOne Work at Home
- InfinityOne Work at Home solution - Overview
- Getting Started
- Creating an AWS Account
- Installing UCX/InfinityOne on your AWS Account
- Steps to Configure the InfinityOne Work at Home solution
- SIP Trunk Options
- SIP Trunk Integration
- SIP PRI Gateway
- Galaxy Mini FXO Gateway
- Using Desktop Infinity Phones
- Standalone Operation
- Galaxy Mini
- Galaxy Mini - Table of Contents
- Galaxy Mini - Overview
- Galaxy Mini - Server Hardware
- Galaxy Mini - Supported Phones and Devices
- Galaxy Mini - Front and Rear Panel Interfaces
- Galaxy Mini - FXO/FXS Module Installation
- Galaxy Mini - Connecting the Server to the Network
- Galaxy Mini - Activating and Licensing
- Galaxy Expand
- Galaxy Expand - Table of Contents
- Galaxy Expand - Platform and Hardware Overview
- Galaxy Expand - Module Installation
- Galaxy Expand - Reference Architecture
- Galaxy Expand - Common Configuration
- Galaxy Expand - Standalone UCX Server Configuration
- Galaxy Expand - High Availability UCX Configuration
- Galaxy Expand - Local Gateway (Expansion Chassis) Configuration
- Galaxy Expand - Remote Gateway Configuration
- Galaxy Expand - Survivable Remote Gateway Configuration
- Galaxy Express
- Galaxy Modular Hardware
- Servers and Gateways
- Introduction
- Quick Start
- Planning
- UCX Virtual Machine
- UCX Server
- UCX Web-based Configuration Utility
- System
- Fax
- PBX
- Reports
- Accessories
- My Extension
- Security
- Support
- Survivable Remote Gateway (SRG)
- High Availability (HARC)
- UCX Digital Station Module (DSM16)
- UCX M1/CS1000 Media Gateway
- External Gateways and Devices
- SIP Trunks
- How-To Guides
- UCX Applications
- UCX Features
- Answer DN Behavior
- Background Music
- Boss-Secretary Solution
- Call Monitoring
- Call Recording Options
- Dial System Fax
- Dictation Service
- Distinctive ring tones
- Fax to Email
- Global BLF key label change
- Group Pickup
- Hotline UCX Configuration
- Hotdesking
- Language prompts
- Long Tones
- Ring Again (Call back)
- Shared Call Appearances
- Set Based Configuration
- UCX MADN Emulation Solutions
- Unified Messaging for M1/CS1000 Users
- User Extension Portal
- Voicemail and VmX Locater
- Voicemail Escalation
- Voicemail Message Indicator
- ZapBarge
- Telephones
- Installation Guides
- Product Specifications
- General Information
- E-MetroTel Business Practices
- References
Feature Key Mode
Feature Key Mode is enabled and disabled in the Nortel Settings page, under the section Advanced General Settings.
When set to Enabled, it makes Nortel phones operate like Nortel BCM phones by displaying a Feature key that is used to invoke feature codes.
This feature is enabled by default.
This page describes some of the features available on Nortel Phones when Feature Key Mode is enabled.
Soft Keys
Missed Calls
The Calls soft key will appear when there are missed calls since the last use of the phone. On pressing the Calls soft key, details of the missed call will be displayed.
Voice Messages
The VMsg soft key will appear when there is one or more voice message in the phone's mailbox. On pressing the VMsg soft key, the user will enter the extension's voice mailbox.
Key Labels
Do Not Disturb
The default labels for the Make Set Busy or Do Not Disturb feature key will be listed as DND.
When Feature Key Mode is disabled, the default label will be listed as MSB.