Infinity SIP - Hotdesking to another account

The Hot desking feature allows you to unregister the phone from existing accounts and log in to a different account.

A common use of this feature is in places where all employees are not in the office at the same time, or not in the office for a very long time, which means their personal offices are often vacant, consuming valuable space and resources. You can therefore reduce cost by having multiple users share phone resources in the office.

To use this feature, the phone must first be configured with a Hot Desking key.

All configuration on the phone will be retained, only the account information is deleted and replaced with the new account.

Hot Desking

Phone

To configure a hot desking key via phone interface:

  1. Select Menu -> Features -> Function -> Line.
  2. Use the Left/Right navigation keys to select Hot Desking in the Type field.
  3. Enter a Label.
  4. Press the Save soft key.

Web

To configure a hot desking key via web interface:

  1. Navigate to Function Keys -> Line Key page.
  2. Select Type Hot Desking for the desired key.
  3. Enter a Label.
  4. Click the SaveSet button.

To hot desk the phone:

  1. Press the Hot Desking key when the phone is idle
  2. When prompted to clear all existing account information, select OK to proceed
  3. Wait approximately 1 minute for the process to complete (keys on the phone will be frozen during this process)
  4. Enter the new SIP account User Name (Extension number)
  5. Enter the new SIP account Password
  6. Press the Save soft key
  7. Wait approximately 1 minute for the new account registration to complete (keys on the phone will be frozen during this process)

To synchronize all the line keys to the new account, perform a restart of the phone:

  1. Select Menu -> Others
  2. Enter the password (default value is admin)
  3. Select Restart and press the OK soft key to confirm
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