InfinityOne - Add your phone

To enable the Presence and Click to call feature, you need to associate an extension number to your InfinityOne account.

This feature allows other users to see your phone presence (available, unavailable, busy on a call) and call you via a simple click on the phone icon beside your username.


To add a phone to your account:

  1. Click on the account box (top left where your username and avatar is shown)
  2. Select My Account
  3. Select Phone
  4. Start typing the Extension Number and select from the list of Allowed Extensions
  5. Click the SAVE CHANGES button