InfinityOne Release 2 - Initial Configuration

Once the server has been restarted, you will need to log back in to the Administration account you just established. 

Initial System Configuration

The initial configuration of the InfinityOne system can be viewed as follows:

View the InfinityOne Info panel

  1. Click on the account box (top left where your username and avatar is shown)
  2. Select: Administration -> General
  3. Select Info 


  4. You will note that there are two users already configured, one identified as online, and one offline.  There should also be a total of one room, which is corresponds to the total of one channel.  (Total Rooms = Total Channels + Total Private Groups + Total Direct Message Rooms)
  5. The System Information may vary depending on your particular UCx configuration, however this is how you can track your system uptime and disk space usage.

View the Rooms panel

  1. Select Rooms


  2. There should be a single room shown, with the same name as assigned in the Installation Wizard (the default is general).

View the Users panel

  1. Select Users


  2. There should be two users shown.  The first will be the administration account you created in the Installation Wizard.  The second is the "Bot" account.  This account is used internally within the InfinityOne system to complete various tasks.  For example, when you invite others to a conversation in a direct message, InfinityOne uses the Bot account to create a private channel with the two Direct Message accounts as well as anyone included in the invitation.
DO NOT DELETE the BOT account as it will create issues in the ongoing operation of InfinityOne!


Temporary Bypass of SSL Certificate verification

In the case when a system administrator wishes to evaluate the InfinityOne mobile client user interface capabilities without going through the overhead of coordinating with the IT organization for the purchase, configuration, and installation of SSL certificate on the InfinityOne server, InfinityOne can be configured to not verify the SSL certificate credentials when a mobile client connects to the system.

WARNING: This procedure allows a temporary bypass of the SSL certificate requirement.  It has been added in order to simplify the installation process for customer trial and evaluation implementations.  However, it reduces the level of security in the solution as it does not authenticate the client-server connection and does not encrypt the transmission, and should not be used for long term deployment.
  1. To access this setting,select Chat General
  2. Click on Expand on the REST API heading


  3. Select True and then Save Changes


As a reminder that the configuration is not secure and should not be used for long term applications, the InfinityOne mobile client users will receive a message on their screen when they initially log in to the server and during subsequent usage.  This will be normal operation in this mode:

Initial Server Login:


User Login:



Note that if an iOS Mobile client user is connected and actively viewing an account on a server that has enabled the Temporary Bypass functionality and attempt to connect to add a new server connection, they will receive the same warning message. However, they will be able to add the server, and if it has a properly configured SSL certificate they will not continue to get those messages while viewing that server information.
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admin guide