MG - Supported Features

MGC Redundancy

In a UCx system with a primary and alternate call server the MGC can be configured for redundancy, see MG - Media Gateway Configuration. When configured for redundancy the MGC will register to the primary UCx . If the MGC loses contact with the primary it will reboot and register to the alternate server. When the MGC makes contact with the primary server again it will reboot and register to the primary. Calls are not preserved when switching from the primary to the alternate and vice versa.

Analog Sets

The common features available on analog sets are supported:

  • Message Waiting Indication Lamp
  • Redial key
  • Mute key
  • UCx system wide feature codes can be used on analog sets for functions like Conference, Transfer, etc. (See System Wide Feature Codes List)

Pulse dialing on analog sets is not supported.

 

Digital Sets

The supported key features on digital sets are listed below. System wide feature codes can also be used on digital sets (See System Wide Feature Codes List)

Key Feature
Aries
M3904
M3903
M3902
Notes
Agent Not Available Supported Supported Supported Supported

 

Agent Login Toggle Supported Supported Supported Supported

 

Button Inquiry No No No No  
Call Forward Supported Supported Supported Supported

 

Call Log No Supported No No  
Cal Park Supported Supported Supported Supported  
Call Waiting Supported Supported No No  
Conference Supported Supported Supported Supported  
Directory Pickup Supported Supported Supported Supported  
Directory Service Supported Supported Supported Supported  
Display Contrast No No No No Feature controlled by set firmware
Display Voice Mail DN Supported Supported Supported Supported  
Do Not Disturb Supported Supported Supported Supported  
Do Not Disturb Off Supported Supported Supported Supported  
Forward Voice Mail Supported Supported Supported Supported  
General Page Supported Supported Supported Supported  
Group Pick Up Supported Supported  Supported Supported  
Hot Desking Supported Supported Supported Supported  
Hot Desking Cancel Supported Supported Supported Supported  
Language US-English Supported Supported Supported Supported  
Language CDN_French Supported Supported Supported Supported  
Language Spanish Supported Supported Supported Supported  
Language default Supported Supported Supported Supported  
Last Number Redial Supported Supported Supported Supported  
Link/Hook Flash Supported Supported Supported Supported  
Logger Time Stamp Supported Supported Supported Supported  
Page Zone 1 Supported Supported Supported Supported  
Page Zone 2 Supported Supported Supported

Supported

 
Page Zone 3 Supported Supported Supported Supported  
Page Zone 4 Supported Supported Supported Supported  
Page Zone 5 Supported Supported Supported Supported  
Page Zone 6 Supported Supported Supported Supported  
Record Call Supported Supported Supported Supported  
Ring Type No No No No Feature controlled by set firmware
Ring Volume No  No No No Feature controlled by set firmware
Speaking Clock Supported Supported Supported Supported  
Static Time/Date Supported Supported Supported Supported  
Static Time/Date Off Supported Supported Supported Supported  
System Speed Dial Supported Supported Supported Supported  
Test Sets No No No No  
Transfer Supported Supported Supported Supported  
Transfer - Blind Supported Supported Supported Supported  
Transfer to Mail Box No No No No

Configure a programmable key for this feature

Voice Call Supported Supported Supported Supported  
Voice Mail Login Supported Supported Supported Supported