Supported Hardware

Supported Servers

For deploying E-MetroTel UCX Server using customer provided hardware, refer to Server Requirements for UCX Software.

Supported Nortel IP Phones

UCX supports the following Nortel IP phones:

i20xx Series

  • i2001
  • i2002
  • i2004
  • i2007

11xx Series

  • 1110E
  • 1120E
  • 1140E
  • 1150E
  • 1165

12xx Series

  • 1210
  • 1220
  • 1230


  • 2033 (Volume control supported only on UCX systems with software Release 5.0 and higher)

Soft Phones

  • i2050
  • i2050 MVC

Supported Nortel IP Expansion Modules

UCX supports the following Nortel IP accessory expansion modules:

i200x Series

  • KEM (24 Key Expansion Module) 

11xx Series

  • KEM (18 Key Expansion Module)

12xx Series

  • KEM (12 Key Expansion Module)

Supported Nortel BCM/Norstar Digital Phones

Through the UCX DSM16 Module or DSM16P Card, UCX supports the following Nortel digital phones:

Norstar M7000 Series

  • M7100
  • M7208
  • M7310
  • M7324

Norstar T7000 Series

  • T7000
  • T7100
  • T7208
  • T7316
  • T7406
  • T7406E

Other Devices

  • ATA2 (Analog Terminal Adapter)
  • Norstar Audio Conferencing Unit


Supported Nortel Meridian 1/CS 1000 Digital and Analog Phones

Through either a DSM16P Card in a Galaxy Express or Galaxy Expand chassis or via UCX Meridian 1/CS 1000 Media Gateway, UCX supports the following Nortel digital and analog phones:

Meridian 1/CS 1000 M3900 Series

  • M3901
  • M3902
  • M3903
  • M3904
  • M3905

Meridian 1/CS 1000 M2000 Series

  • M2006
  • M2008
  • M2216
  • M2616

Meridian Option/Nortel Orion Sets

  • M3110
  • M3310
  • M3820

Meridian and Aastra Analog Sets

  • M8001, M8003, M8004, M8009 (single line analog telephones)
  • M9110, M9116, M9120, M9316, M9417 (single/double line analog telephones)
  • Third party analog sets compatible with Meridian PBX

Supported Nortel Digital Expansion Modules

UCX supports the following Nortel digital expansion modules through the UCX DSM16 Module or DSM16P Card:

T Series

  • T24 KIM (Key Indicator Module)

M Series

  • M7324 CAP (Central Answering Position)
  • M7310 BLF (Busy Lamp Field)

Supported SIP Phones

UCX in general will work with any SIP phone or SIP soft phone using standard call features. The following are specific SIP phones supported by E-MetroTel:


  • Infinity 5006
  • infinity 5008
  • Infinity 5010
  • Infinity 5010W
  • Infinity 5046 expansion module

Third Party Phones

E-MetroTel will provide support for the following third party open standard SIP phones, as long as the phones are on the firmware versions that support SIP open standards and the phones have been configured as per the manufacturer's programming instructions.

  • Cisco
  • Polycom
  • Snom
  • Vtech
WARNING: E-MetroTel has been successful in creating interoperability with many of the phones from the above manufacturers using our open SIP Standards implementation. E-MetroTel is not responsible for maintaining interoperability support should these manufacturers modify the behavior of their SIP implementation.