UCx 6.0 Upgrade Instructions

To upgrade your UCx Server to Release 6.0, perform the following steps:

Prior to starting the upgrade, you will need to request for a 6.0 license from E-MetroTel. See Request New Software License page for instructions to obtain a 6.0 license string.

Direct upgrade is supported from Releases 4.5 and 5.0 to Release 6.0. If your UCx Server is running software earlier than Release 4.5, please see UCx 4.0 to UCx 6.0 Upgrade Instructions.

The software upgrade procedure will take approximately 20 to 45 minutes (timing is based on a fully updated R4.5 or R5.0 system) and will result in calls being disconnected!

Internet access from the UCx Server is required.

  1. Login to the Web Configuration Utility using the administrative login and password.
  2. Navigate to the System -> Updates page and perform a Software Update
    Set Source must include the Public repository.
  3. Navigate to System -> Backup/Restore page and perform a Backup, excluding Voicemails and Call Recordings.
  4. Navigate to the System -> Licenses -> Enter License page to Enter the new 6.0 License string.
  5. Navigate to the System -> Updates page and perform a Software Update. Wait for the software update to complete.
  6. Close your browser (or clear the browser cache) and then login to the Web Configuration Utility again.
  7. Navigate to the PBX page and press the pink Apply Conf’ bar (if presented).
  8. Navigate to System -> Backup/Restore page and perform another Backup, excluding Voicemails and Call Recordings.
  9. Congratulations you have upgraded to the latest version of UCx.
Page Tags: 
6.0
upgrade
R6.0
Release 6.0