XSTIM - Release Notes

Fixed in 2.0.4.6.58

  • Improved echo handling during double talk.
  • Fixed iintermittent one-way speech path issue.
  • On rare occassions when phone cannot wake up from sleep mode, fix will force phone to wakeup when user picks up the handset.
  • Resolved issue where 5010W is using WiFi via provision mode does not reconnect after power failure.
  • Handling of key press when phone is sleeping is now configurable using pcode P20018 (See XSTIM - No Touch Cloud Provisioning). The default setting is to wakeup and perform the action.

Fixed in 2.0.4.6.55

  • One way audio when there are more than 58 infinity phones behind the same router connecting to the same cloud UCX Server.
  • When infinity phone is not in the same timezone as the UCX Server, the time displayed on phone is alternating every hour between time on the UCX and the NTP time.
    Workaround: Use the Cloud Provisioning Tool to set custom pcode P30 to value 0.

Fixed in 2.0.4.6.53

  • DST time change on UCX but phones not updated if in screensaver mode (Workaround: Restart Telephony services on UCX or Enter/Exit phone menu)
  • Screen saver photo maximum resolution 720x408 px upload fails for 5010W (Workaround: Upload photo using recommended size 480x272 px)
  • 5010 with 5046 entering sleep mode and screen saver not synchronized (Workaround: Set screen saver timeout the same for phone and expansion modules)

Fixed in 2.0.4.6.52

  • Wifi enhancement - Wifi can be toggled ON/OFF by pressing and holding the TRANSFER button on the phone
  • Wifi enhancement - Added factory reset except Wifi function on web interface so Wifi parameters can be retained even with factory reset
  • Phone menu enhancement - access to Basic user functions do not need admin password
  • No audio when answering with speaker (switch to handset and back to speaker resolves problem)
  • Phone disconnects intermittently when using HOLD function

Fixed in 2.0.4.6.51

  • 5010W stuck at logo screen
  • Bluetooth headset notification continues if call answered by handset/speaker
  • Date/time in syslog file not synchronized with phone

Fixed in 2.0.4.6.50

  • 5004 freezes intermittently when making calls that ring immediately after matching dial plan
  • Date and time display on phone is not in sync with UCX

Fixed in 2.0.4.6.49

  • Call goes to speaker when answer with handset
  • 5010W stuck at E-Metrotel logo screen when booting up
  • Upload of image file with incorrect file size cause phone to reboot

Fixed in 2.0.4.6.48

  • 5010 with expansion module reboots repeatedly on its own
  • LED for Speaker goes dark when CONF is pressed
  • No audible dial-tone when speaker phone is selected
  • Headset beep continues after ring group call fails over
  • Intermittent echo on calls
  • Increase range for volume adjustments using VOL +/- keys

Fixed in 2.0.4.6.47

  • Default admin password will be changed to 363870835 (emetr0tel) if factory reset is performed on this load
  • 5010W with bluetooth headset - No audio when connecting to UCX voicemail
  • 5010W with bluetooth headset - Held line reminder tone continues after call is taken off hold
  • 5004 - Headset icon does not show on second call

Fixed in 2.0.4.6.46

  • Dialtone audio clipping
  • Intermittently incoming calls do not ring

Fixed in 2.0.4.6.45

  • Ringtone when making outbound calls
  • Phone stuck connecting to S1
  • Improve firmware upgrade during active call
  • New field to control the Call Waiting tone volume level
  • One way audio issues for remote phones
  • Sleep mode settings are now configurable

Fixed in 2.0.4.6.42

  • 5010 phones with add-on modules restart randomly
  • Support G729 codec

Fixed in 2.0.4.6.41

  • Phones restarting randomly.
  • Improvements to sleep mode, backlight and screen saver functions.
  • Key press only wakes up phone and does not perform any other action.
  • Support Nortel ring cadences.
  • Refer to XSTIM - Nortel Settings and Properties for details.
  • Improve key feature icons.

Fixed in Older Loads

Handset volume

Fixed in firmware load 2.0.4.6.37.

Increase send volume level for handsets.

Enhancements

Fixed in firmware load 2.0.4.6.37.

  • Ring Cadences under Nortel Settings now supported
  • New icons for feature keys
  • Improved implementation of jitter buffer
  • Admin password change now supported in the XSTIM - No Touch Cloud Provisioning tool

Calls switching to speaker

Fixed in firmware load 2.0.4.6.35.

After the held line reminder tone is presented, active calls or calls on hold are switched to speaker mode.

Notification tones

Fixed in firmware load 2.0.4.6.34.

Held line reminder and Audible Call Waiting tones now fully supported and configurable on the UCx Server under Nortel settings.

Ringtone for second incoming call

Fixed in firmware load 2.0.4.6.34.

When the first call is placed on hold, the second incoming is presented visually but does not ring.

No audio on some phones

Fixed in firmware load 2.0.4.6.34.

Problem is caused by RTP ports not set to 10000-13999. Workaround is to factory reset the phone. The fix will set the RTP ports to the correct values without a factory reset.

Background noise and high pitch chirps

Fixed in firmware load 2.0.4.6.33.

In certain scenarios, background noise and high pitch chirps is heard when in speaker mode. Problem goes away when using handset or headset.

Ring volume

Fixed in firmware load 2.0.4.6.32.

Ring Volume when set to lowest level zero should not be silent.

Display text on screen not cleared

Fixed in firmware load 2.0.4.6.31.

On the UCx Server, under Nortel Settings page, if all three Main Text display lines are blank, there are certain scenarios that will result in old information being display on the screen. This happens when the phone wakes up from screensaver. The workaround is to not leave all three Main Text display lines blank.

Cannot turn off expansion module screensaver

Fixed in firmware load 2.0.4.6.31 and 2.0.5.46.

By default the expansion module screensaver is turned OFF.  If a change is made to turn on the expansion module screensaver, then you cannot turn it back off again.

Expansion module 5046 connection issues

Fixed in firmware load 2.0.4.6.30.

To ensure a proper update of the firmware on both the main phone and expansion module, power cycle both the main phone and expansion module. Firmware update to the expansion module occurs after the firmware update on the main phone is complete. Do not interfere or power off the units while the update is taking place, wait at least 5 minutes after the main phone is up before testing the expansion module.

Ring Volume

Fixed in firmware load 2.0.4.6.30.

The RING volume level when set to the highest value is still not loud enough on the new model 5010 XE phones.
There is also the option to install loud ringtones. (See instructions Installing Loud Ringtones.)

Speaker Volume

Fixed in firmware load 2.0.4.6.30.

When using handsfree/speaker, volume sent to farend is too soft.

Call Waiting Interruption

Fixed in firmware load 2.0.4.6.28.

The call waiting notification tone is now changed to a single beep every 10 seconds.

Expansion Module does not wake up

Fixed in firmware load 2.0.4.6.28.

Expansion module will now wake up when main phone is active or when BLF key is active on expansion module.

Screen saver and backlight sleep mode for 5046

Fixed in firmware load 2.0.4.6.27.

Screen saver for the 5046 expansion module is now supported. The automatic backlight sleep mode between 9:00 PM and 7:00 AM will also apply to the 5046 expansion.

SERVICES key

Fixed in firmware load 2.0.4.6.27.

All XSTIM phones now support the SERVICES key. The SERVICES key can be access from the phone by pressing the center OK navigation key when the phone is IDLE. 

Ring interval

Fixed in firmware load 2.0.4.6.23.

The ring interval was too short, only 3 seconds. The interval is now corrected to the standard 6 seconds.

Wired headset

Fixed in firmware load 2.0.4.6.23.

The issue of transfers not working with wired headsets is now resolved.

Blank Screen or Screen Saver

Fixed in firmware load 2.0.4.6.22.

The display backlight will be automatically turned off between the hours of 9:00 PM and 7:00 AM if there is no activity for 30 minutes. This is design intent to protect the LCD screen. This protection mechanism will be activated regardless of the backlight or screen saver settings. The issue is fixed by using the correct local time configured on phone.

Audible Call Waiting

Fixed in firmware load 2.0.4.6.21.

XSTIM currently supports Audible Call Waiting set to None or Ring. The setting Buzz is not supported.
The issue of Call Waiting not providing any notification ring tone is now resolved. When Audible Call Waiting is set to RING, a short 2-beep tone is given to indicate an incoming call waiting.

Speaker Volume

Fixed in firmware load 2.0.4.6.21.​

The SPEAKER volume level is about 10 db lower than usual, this issue is now fixed.

Live Dialpad and Wireless Headset

Fixed in firmware load 2.0.4.6.21.​​

If Live Dialpad is Enabled and wireless headset is connected, pressing any key on dialpad will initiate a call with the Headset button  LIT, however there is no speech path to the headset.
To get speechpath, press the TALK button on the headset followed by the Headset  button on the phone. This issue is now fixed.

Set loses button programming

Fixed in firmware load 2.0.4.6.21.

Certain key labels disappear on the 5010 phone after being programmed on the UCx. This issue is now fixed.

Support for 5046 expansion module

Fixed in firmware load 2.0.4.6.19 and expansion module load 2.0.5.2.

The 5046 expansion module running XSTIM firmware only supports 20 keys, it does not support the page key.

Blank Frozen Screen

Fixed in firmware load 2.0.4.6.19.​

If the screen is blank and frozen, to recover, press and hold the Conference button until you are prompted for the password. Press the Back softkey to return to the main menu and the phone will reconnect to the UCx Server. This issue is now fixed.

Wireless Headset Support

Fixed in firmware load 2.0.4.6.19.​

Transfer Button Support

Fixed in firmware load 2.0.4.6.19.​

The Transfer  button on the phone (second button from the bottom, leftside of keypad) does not work. This issue is now fixed and the key will act like a Transfer key.

Voice Quality

Fixed in firmware load 2.0.4.6.13.​

If you continue to experience voice quality issues on your calls, please perform the following steps to assist in troubleshooting the issue:

  1. From the phone's web interface, navigate to Management -> Tools page.
  2. Under Pcap Feature, click the Start button.
  3. Continue your conversation until the voice quality issue goes away.
  4. Click the Stop button to stop the capture.
  5. Click the Export button to download the file.
  6. Send the downloaded pcapture file to E-MetroTel support, with a description of the call scenario including information like:
    • Caller phone number, is the caller number internal or external or cell phone.
    • Callee phone number, is the callee number internal or external or cell phone.
    • Date and time of call
    • Describe the quality issue, for example: static, crackling, robotic, underwater, echo, choppy, clipped, muffled, too loud, too soft, etc.

FUTURE ENHANCEMENTS

  • Use of LED on BLF keys
  • Support Local Directory
  • Support long labels
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release notes