DG - Licenses

Overview

Your UCx Digital Gateway system must be properly licensed. The basic license for UCx Digital Gateway will support up to 80 telephone sets. The actual number of sets supported will depend on the total number of extensions the UCx is licensed for as well as the physical hardware. The UCx Digital Gateway will physically support up to 12 Nortel digital telephone sets. The UCx Digital Gateway expansion module will support up to an additional 32 Nortel digital telephone sets.

If you did not receive an installed license with your product, you must obtain a license from E-MetroTel and activate the license on the system.

Confirming Product License

To verify the installed license, perform the following steps:

  1. Open the UCx Digital Gateway Web-based Configuration Utility
  2. From the System tab, select Licenses
  3. From the left side column, select License Details
  4. If your system is not licensed (if you get an Invalid License status message), proceed to Requesting UCx Product License.

Requesting Product License

You can request a new license for an existing UCx system if you want to increase the licensed capacity or to change the product type of your system.

To request a UCx product license, perform the following steps:

  1. Open the UCx Digital Gateway Web-based Configuration Utility
  2. From the System tab, select Licenses
  3. From the left side column, select License Details
  4. Send the entire Host ID string together with the name of your company, the product type and the desired license to activate@emetrotel.com. Once your request is received, you'll be contacted to complete the process and the license for your UCx system will be issued.

Entering Product License

To use your UCx system, you must obtain a license from E-MetroTel for your product and activate the license on the system.

To enter a UCx product license on your system, perform the following steps:

  1. Open the UCx Digital Gateway Web-based Configuration Utility
  2. From the System tab, select Licenses
  3. From the left side column, select Enter License
  4. Copy the entire license string provided by E-MetroTel in the License String field and press the Save button to activate the license.