Installation and Setup

InfinityOne Release 2 - Introduction

Overview of InfinityOne and quick links to content, for InfinityOne Release 2

InfinityOne Release 2 - Pre-Requisites

Identifies the key steps that must be performed prior to doing any configuration of InfinityOne Release 2 software.

InfinityOne Release 2 - Install the infinity_one Package on the UCX

The InfinityOne application requires the installation of the infinity_one package.

InfinityOne Release 2 - Run the Installation Wizard

First time visiting the site in your browser, you will be taken to the installation wizard.

InfinityOne Release 2 - User Interface Recommendation

InfinityOne Desktop or Mobile application should be the first choice for normal user operation.  The Desktop application is highly recommended in validating and troubleshooting telephony performance during initial installation.

InfinityOne Release 2 - First time login

Login using the administrator account that was created via the installation wizard. 

InfinityOne Release 2 - Initial Configuration

An outline of the basic configuration of InfinityOne after the initial installation.

InfinityOne Release 2 - Changing the Network Parameters

You will occassionally require changes to the InfinityOne network parameters

InfinityOne Release 2 - Verifying Softphone Configuration

You will occassionally require changes to the InfinityOne network parameters