As part of a complete Unified Communications and Collaboration offering, InfinityOne supports an integrated video conferencing and screen sharing capability. If your InfinityOne system administrator has enabled it, you will be able to create and join video conferences with a click of a button inside the room of your choice - either a Channel, a Direct Message, a Private Group, or an N-Way conversation. InfinityOne will create a unique video conference for that room. That room name can then be shared with outside (i.e. non-InfinityOne) users to allow both internal and external attendees to participate in the video conference.
Any user that is allowed to have video access through the InfinityOne system can initiate or join video conferences from within the InfinityOne environment. A user on the InfinityOne system can initiate a video conference (and subsequently a screen sharing session) via a click of the Camera icon. The video conference created is specific to the particular room from which the conference request was initiated. Other members of that room will receive notification of the initiation of the video conference based on the notification settings they have already configured for that room. (See InfinityOne - Notifications.)
Once the video conference is started by a room member, other members of that room can simply click the Camera icon while in that room and join.
Anyone participating in a video conference initiated within the InfinityOne system can easily copy the video conference meeting url and share with others, including non room members, and even non-InfinityOne users both within the organization and outside of it, allowing them to join.
Camera and Microphone Settings
The settings for the web camera and the microphone used while engaged in a video conference session are controlled from within the video conference screen, independent of the device settings used for the integrated softphone.
Camera and Microphone settings are configured specifically for the video conference once the video window opens and the conference is started. Devices connected to the computer that are supported in the Chrome browser will be presented and can be selected in the video conference settings controls.
Note that E-MetroTel support for the overall InfinityOne Web Browser Interface is limited to Chrome. Other browser applications such as Opera and Edge may work for many of the InfinityOne capabilities but video cannot be used on the Edge browser.
Mobile devices have the ability to select front and rear cameras, as well as front (handset mode) and rear (handsfree mode) audio devices during a video session.
You may initiate a video conference on whichever InfinityOne user interface that you are using. To start a video conference, you must first select the channel (public, private, n-way or direct message) appropriate for the conference using the normal procedures for your current user interface. The actual initiation of the video conference differs slightly depending on the current user interface to which you are connected.
The InfinityOne interface also provides a confirmation message to indicate if it can detect sound through the selected microphone input.
Once you have connected to a video session, several tools are presented depending on your interface.
Click the Mute / Unmute button to mute or un-mute your microphone.
Click the small drop-down arrow to choose the audio devices (microphone and speakers) input you wish to use. You may change audio devices during a conference.
Click the Start / Stop camera button to start or pause video transmission for your camera of choice.
Click the small drop-down arrow to choose which camera you wish to use. You may change cameras during a conference.
Click the Share your screen button to allow others to see the contents of the screen. You can share:
Click the Open / Close chat button to open the messaging dialog box. Opening this and beginning to type immediately will send a chat message to all users. Initiating the chat from the view window of a single user will send a private message visible only to that user.
When reviewing the list of messages, you will be able to see to whom each message was sent or received. If no specific user is mentioned then the message was a general message. If the message was sent to you as a private message there will be an arrow icon indicating that you can respond directly to the other user.
Click the Raise/Lower your hand button to indicate that you want an opportunity to speak without interrupting the current flow of conversation. When you click, a message will briefly flash in the message area for all other users indicating you wish to speak, and a blue colored Hand icon will be shown within your view window on other user's screens.
Click the Toggle tile view button to toggle between showing the gallery view of all participant view windows using the same dimensions, or the individual view, where either the current speaker view is sized to fit the browser window or a user that you have clicked on from one of the user view windows is maximized.
If there is insufficient space on your screen to display all of the participant user views, then you may scroll to see the remainder.
Use the Leave button to leave the conference. If you are the last participant, this will end the video conference.
Useful to manage bandwidth consumption at remote sites. The lowest bandwidth turns video feeds off in both directions while maintaining audio communication.
Useful to make sure that background distractions are kept to a minimum.
Security options are accessed from the More actions menu.
Lobby Mode provides a mechanism for the meeting initiator to pre-screen additional users before they enter the video conference.
By setting this to ON, new users will be presented to the current participants in a Knocking Participants List.
Any of the current participants can decide to Allow or Reject the individual(s) identified in the list.
Users in the Knocking Particiapnts List will see a notification "You'll be able to join the meeting as soon as someone accepts your request".
You may optionally use the experimental End-to-End Encryption capability, although this may impact the ability for some users to participate in the conference.
To enter a key, click Set key and enter a string in the Key field, then click Set.
Once the key is set, a Green padlock icon will be displayed near the top right corner of the window.
To remove a key, click Set key and delete the string in the Key field, then click Set.
Settings is access from the More actions menu.
Under Devices, you can select the Camera, Microphone and Audio output devices for your video conference session.
Under More settings, additional options for the moderator can be configured here.