Voicemail can be enabled for each extension on the UCx system, including virtual extensions.
This feature must first be enabled by the Administrator from the Extensions page, then each user can configure their own options from the User Portal (See User Portal for details).
To set up Voicemail, perform the following steps:
The rest of the fields are optional, they are used to configure the behavior of your voicemail feature.
Field
|
Description
|
---|---|
Email Address |
Email address that Voicemail is sent to. If you wish to specify multiple recipients, separate the email addresses by spaces. This field supports up to a maximum of 160 characters. |
Pager Email Address |
Pager or Mobile email address that short Voicemail notifications are sent to. |
Email Attachment |
Option to attach Voicemail to email. |
Play CID | Read back caller's telephone number prior to playing hte incoming message, and just after announcing the date nad time the message was left. |
Play envelope | Controls whether the system will play the message envelope (date/time) before playing the message. This setting does not affect the operation of the envelope option in the advanced voicemail menu. |
Delete Voicemail |
If set to Yes, the Voicemail will be deleted after having been emailed. |
Instant Access | When enabled, the password prompt is skipped whne dialing into an extension's voice mailbox directly from the extension. |
VM Options |
Additional options can be specified in this field that will override the system level settings. Separate the options with pipe ( | ). For example: tz=Eastern|maxmessage=60. See Voicemail Settings page for details on the various options. |
VM Context | Normally set to the value default. Do not change unless you understand the implications. |
Busy Message |
If you want to use a system recording as the busy message, select the system recording file from the list. See System Recordings page for details on how to create a system recording. |
Unavail Message |
If you want to use a system recording as the unavailable message, select the system recording file from the list. See System Recordings page for details on how to create a system recording. |