A Lookup Source lets you specify a source for resolving numeric CallerIDs of incoming calls, you can then link an Inbound route to a specific Lookup Source. The Phonebook page can be used to create the number to name association.
To add a CID Lookup Source, perform the following steps:
Here is an example of how to use CallerID Lookup Sources to resolve incoming CallerIDs to names.
Navigate to the Phonebook page and create entries in the phonebook.
Existing entries are listed at the top of the page.
To add a new entry, fill in the Name and Number, then press the Submit Changes button.
You can also import the entries from a CSV file. Press the Choose File button to select a file from your PC, then press the Upload button.
The CSV file must use the following format:
Navigate to the CallerID Lookup Sources page, enter a name for the source under Source Description and select Internal for Source type.
Navigate to the Inbound Routes page, add or edit an existing route.
Go to CID Lookup Source section, in the Source pull-down list, select the source that was created in Step Two.