To upgrade your UCx Release 4.5 system to Release 5.0, perform the following steps:
Prior to starting the upgrade, you will need to request for a 5.0 license from E-MetroTel. See Request New Software License page for instructions to obtain a 5.0 license string.
This procedure will take approximately 45 minutes and will result in calls being disconnected!
Internet access from the UCx Server is required.
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Login to the Web Configuration Utility using the administrative login and password.
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Navigate to the System -> Updates page and perform a Software Update
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Navigate to System -> Backup/Restore page and perform a Backup, excluding Voicemails and Call Recordings.
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Navigate to the System -> Licenses -> Enter License page to Enter the new 5.0 License string.
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Navigate to the System -> Shutdown page and perform a Reboot
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Once the UCx Server is back online, login to the Web Configuration Utility using the administrative login and password.
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Navigate to the System -> Updates page and perform a Software Update (make sure all the packages are updated).
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Navigate to the PBX page and press the pink Apply Conf’ bar (if presented).
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Navigate to System -> Backup/Restore page and perform another Backup, excluding Voicemails and Call Recordings.
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Congratulations you have upgraded to the latest version of UCx.