This page provides instructions on how to install UCX Release 5.0 software onto a server.
Prerequisites
Step One: Install Software
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Connect Keyboard and Monitor to the server
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Insert the bootable USB drive with UCx 5.0 image into a USB port on the server
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Reboot the server and access the BIOS, configure the system to boot from the USB drive
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When the system boots from the USB drive, follow the instructions on the monitor to install the UCX 5.0 software
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When prompted for network configuration:
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Select manual configuration of IPv4
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Enter the IP address in the "IPv4 address" field, the subnet mask in the next field, the default gateway in the "Gateway" field and a valid DNS server IP address (e.g. 8.8.8.8) in the "Name Server" field
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Turn OFF IPv6 configuration by selecting the IPv6 option and pressing the SPACE bar (Deploying UCx in an IPv6 environment is NOT supported)
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If prompted to confirm if you really want to overwrite your hard drive, press ENTER to overwrite the drive. (Note that all hard drive contents will be overwritten.)
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Allow the system to complete the installation
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You MUST remove the USB device before you press ENTER or SPACE bar to reboot the system
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Wait for the bootup sequence to complete and the login prompt to be displayed
DO NOT POWER DOWN THE SYSTEM DURING THIS INITIALIZATION SEQUENCE
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Once the login prompt is presented, you can disconnect the monitor and keyboard and manage the UCx Server using the Web-based Configuration Utility
Step Two: Update System Configuration
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When you login for the very first time, the Web-based Configuration Utility automatically directs you to the Users page to change the default password of the admin account
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Proceed to change the password and save the changes
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Navigate to System – Network – Network Parameters page
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Press the Edit Network Parameter button, enter a fully qualified domain name you want to use for the UCx system in the Host field and save the changes.
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Navigate to PBX – PBX Configuration page and press the Apply Changes bar to generate an initial set of configuration files
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Navigate to System- Licenses - License Details page, copy the Host ID of the system and send it to E-MetroTel to request a license (see Request New Software License)
Step Three: Enter License
Once you receive the license key from E-MetroTel, perform the following steps:
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Navigate to System - Licenses - Enter License page
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Copy and paste the entire license string provided by E-MetroTel into the License String field
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Press the Save button to activate the license.
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Install optional components (if any) included in the license
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Optionally you can proceed to System - Backup/Restore - Perform a Backup page to generate a backup file with the default UCX configuration
Troubleshooting
If during the install process you encounter an error indicating failure to retrieve metadata for a repository, this means you have a network connectivity issue where the UCx Server is unable to reach the UCx Repository Server.
Here are a few things to check:
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UCx Server has access to internet
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Network parameters are correctly configured, like Default Gateway, DNS Server, etc.
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Firewall is not blocking access