To use call waiting, your phone must be configured to have 2 or more line appearances (DN keys). When you have 2 or more DN keys and call waiting is enabled, you will receive additional incoming calls until there is no free DN key.
When call waiting is disabled, you will not receive incoming calls if you have a call on at least one of the DN keys - additional DN keys can be used only to make outgoing calls.
Feature | Steps | Notes |
---|---|---|
To activate Call Waiting | 1. Dial *70 . | |
To deactivate Call Waiting | 1. Dial *71 . |
Phone Type | Steps | Notes |
---|---|---|
All phones |
1. Press the Hold key to place the current call on hold. 2. Press the Line key of the additional incoming call to answer. |
For E-MetroTel XSTIM phones or Nortel phones, you can configure the Call Waiting Notification tone.