Expansion module 5046 firmware cannot be updated manually. It must be updated via Auto Update.
STEP ONE: Obtain the latest Firmware version
Obtain the specific firmware version from E-MetroTel support.
SIP firmware
Firmware filename |
Phone Model |
fw920.rom |
5006 |
fw926.rom |
5010 1st generation - dark faceplate |
fw920M.rom |
5010 2nd generation - light faceplate |
fw500M.rom |
5004 |
fw520M.rom |
5008 and 5010W |
XSTIM firmware
Firmware filename |
Phone Model |
fw5006x.rom |
5006 |
fw5010x.rom |
5010 1st generation - dark faceplate |
fw5010xM.rom |
5010 2nd generation - light faceplate |
fw5004xM |
5004 |
fw5008xM.rom |
5008 |
fw5010WxM.rom |
5010W |
STEP TWO: Disable Auto Update
Note: This step is important, otherwise the phone will retrieve the firmware version from the firmware server path when the phone reboots in STEP THREE.
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Use Google Chrome web browser to access the phone's web interface
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Navigate to Management -> Auto Provision page.
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Remove and clear the Firmware Server Path field.
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Remove and clear the Config Server Path field.
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Click the SaveSet button.
STEP THREE: Update Firmware
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Use Google Chrome web browser to access the phone's web interface
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Navigate to Management -> Upgrade page.
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Click the Choose File button in the ROM Firmware Upgrade field.
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Select the appropriate firmware file that was downloaded from STEP ONE for the XSTIM phone.
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Click on the Upgrade button.
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Check the upload progress on the bottom left corner of the web browser, when the upload reaches 100% the phone will begin the firmware upgrade process.
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Once the firmware update is complete, the phone will automatically reboot.
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Do not power off the phone during the update.