The E-MetroTel UCx Call Accounting and Billing application is standard with every UCx appliance platform. The ability to drill-down and pinpoint specific charges by location, department or extension helps Enterprises quickly and more effectively manage their business communication costs.

UCx Call Accounting and Billing metrics are available for all communications including conferencing, messaging, contact center, mobile calling, trunk usage and more. You can also download call records and create detailed and graphical reports that help improve business operations, network performance and employee productivity.

UCx standard Call Accounting and Billing includes:

• CDR (Call Detail Recording)
• Channels Usage Reports
• Billing Reports
• Log Report
• Summary by Extension Reports
• Graphic Reports
• Missed Calls Report and more