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Documentation
- InfinityOne
- Infinity Video Server (Beta)
- InfinityOne Work at Home
- Galaxy Mini
- Galaxy Mini - Table of Contents
- Galaxy Mini - Overview
- Galaxy Mini - Server Hardware
- Galaxy Mini - Supported Phones and Devices
- Galaxy Mini - Front and Rear Panel Interfaces
- Galaxy Mini - FXO/FXS Module Installation
- Galaxy Mini - Connecting the Server to the Network
- Galaxy Mini - Activating and Licensing
- Galaxy Expand
- Galaxy Expand - Table of Contents
- Galaxy Expand - Platform and Hardware Overview
- Galaxy Expand - Initial Configuration
- Galaxy Expand - Module Installation
- Galaxy Expand - Reference Architecture
- Galaxy Expand - Common Configuration
- Galaxy Expand - Standalone UCX Server Configuration
- Galaxy Expand - High Availability UCX Configuration
- Galaxy Expand - Local Gateway (Expansion Chassis) Configuration
- Galaxy Expand - Remote Gateway Configuration
- Galaxy Expand - Survivable Remote Gateway Configuration
- Galaxy Express
- Galaxy Modular Hardware
- Servers and Gateways
- Introduction
- Quick Start
- Planning
- UCX Virtual Machine
- UCX Server
- UCX Web-based Configuration Utility
- System
- Fax
- PBX
- Reports
- Accessories
- My Extension
- Security
- Support
- Survivable Remote Gateway (SRG)
- High Availability (HARC)
- UCX Digital Station Module (DSM16)
- UCX M1/CS1000 Media Gateway
- Digital Gateway
- External Gateways and Devices
- SIP Trunks
- How-To Guides
- UCX Applications
- UCX Features
- Answer DN Behavior
- Background Music
- Busy Lamp Field (BLF)
- Global BLF key label change
- Parking Lot Monitoring Solutions
- Call Transfer and Recall
- Call Monitoring
- Call Recording Options
- Dial System Fax
- Dictation Service
- Distinctive ring tones
- Fax to Email
- Group Pickup
- Hotline UCX Configuration
- Hotdesking
- Language prompts
- Long Tones
- Ring Again (Call back)
- Shared Call Appearances
- Set Based Configuration
- UCX MADN Emulation Solutions
- Unified Messaging for M1/CS1000 Users
- User Portal
- Voicemail and VmX Locater
- Voicemail Escalation
- Voicemail Message Indicator
- ZapBarge
- Telephones
- Installation Guides
- Product Specifications
- General Information
- Product Bulletins
- Product Notices
- InfinityOne Package Update Required
- UCX 6.0 End-of-Support
- UCX 7.0 and InfinityOne 4.0 General Availability
- VPN Security Update Required
- Email Relay Using Gmail Account Fails Due to Bad Credentials
- InfinityOne Release 2.x End-of-Life
- InfinityOne Android App General Availabililty
- E-MetroTel not affected by Log4j vulnerability
- Web-based GUI Security Enhancements
- User Portal Security Update
- Simplified UCX Configuration for Remote InfinityOne Softphones
- InfinityOne Release 3.0 Server General Availability
- Availability of Connection Sharing
- Availability of Automated Cleanup
- Availability of IP Block List Feature
- InfinityOne Release 2.0 Availability
- Digital Station Module (DSM16) Availability
- UCX Software Updates
- Quotations and Ordering
- Nortel Legacy
- Support and Troubleshooting
- Partner Onboarding
- E-MetroTel Business Practices
- Recurring Services Payment Policy
- Product Licensing
- Extension Provisioning Services
- Subscription Services
- E-MetroTel SIP Trunk E911 Registration
- Reseller Responsibilities
- Software Subscription and Warranty Transfer Request
- Return Material Authorization (RMA) Policy
- E-MetroTel Beta Trial Policy
- E-MetroTel Training Expectations
- 9-1-1 Services Agreement (Canada)
- References
Wake Up Call
To schedule a reminder or wake-up call.
By default, a wake up call is only made back to the extension that scheduled it. When an extension has operator mode enabled, it can request a wake up call for any valid internal or external destination. This is configured by the system administrator.
To schedule a Wake Up call
Phone Type | Steps | Notes |
---|---|---|
All phones |
1. Dial *68 . 2. You will be prompted to enter the wake-up time in 4 digits. 3. Wait for the confirmation then hangup. |
Enter the desired time in 12 hour or 24 hour format. If the time entered is less than 1300, then you will be prompted to press "1" for AM and "2" for PM. If the time entered is 1300 or more, then the time is accepted in 24 hour format. |
Phones with operator mode enabled |
1. Dial *68 . 2. You will be prompted to enter the destination number. 3. You will be prompted to enter the wake-up time in 4 digits. 4. Wait for the confirmation then hangup. |
To delete a scheduled Wake Up call
Phone Type | Steps | Notes |
---|---|---|
All phones |
1. Dial *68 . 2. You will be prompted to press "1" to add a new wake-up call or "2" to cancel the existing wake-up call. |
|
Phones with operator mode enabled |
1. Dial *68 . 2. You will be prompted to enter the destination number. 3. You will be prompted to press "1" to add a new wake-up call or "2" to cancel the existing wake-up call. |
Snooze Options
At the scheduled time of the wake-up call, the system will place a call to the designated number. When you pick up the call, the system will provide you with several snooze options:
- Press 1 to cancel
- Press 2 to snooze for 5 minutes
- Press 3 to snooze for 10 minutes
- Press 4 to snooze for 15 minutes
If you simply hang up, no more calls will be placed.