UCX 6.0

Connect, Collaborate, Chat, Talk

Included for every user.

Appliance

Small office to large enterprise.

Virtualization

Multi-instance, multi-server solutions.

Cloud Service

Reliable, scalable hosted communications.

Devices

Desktop Terminals.

Collaboration

Work better together.

Public or private channels.
Direct Messaging
Presence and Click to Call
HD quality voice using speakerphone, telephone, or headset.

Mobility

Boston, Brampton, Bogotá, or Beijing.

UCXUcc supports every feature anywhere you go.

Log in
Mic up
Go to work

Collaboration

Work better together.

Public or private channels.
Direct Messaging
Presence and Click to Call
HD quality voice using speakerphone, telephone, or headset.

Mobility

Boston, Brampton, Bogotá, or Beijing.

Infinity One supports every feature anywhere you go.

Log in
Mic up
Go to work

Solution Platforms

Any office, any size

Appliance

1 to 5000 users
UCX Servers
Server Clustering
All features and apps
HARC redundancy

Hosted

1 to 5000 users
Secure, Reliable Hosting
All features and apps
Server-free office

Virtualized

1 to 5000 users
VMWare / Hyper-V / KVM
Multi-Instance / Multi-Server
All features and apps
HARC redundancy

Desktop Devices

E-MetroTel Infinity Series

Infinity 5010 – 10 button
Infinity 5006 – 6 button
Infinity 5046 – 40 button Expansion

Nortel IP

BCM / Meridian 1 / CS1000
IP station portfolio.

Nortel Digital

Norstar / BCM / Meridian 1 / CS1000
Digital station portfolio.

UCX Appliance Servers

SMB Market

UCX250

1 to 100 users
SIP / FXO / PRI
Collaboration

Mobility
Professional Contact Center
HARC redundancy

Mid–Enterprise / Large Enterprise

UCX450 & UCX3000G

1 to 2400 users
SIP / FXO / PRI
Collaboration

Mobility
Professional Contact Center
HARC redundancy

UCX Features and Applications

Appliance

Included with every extension price.

100+ Telephony Features
Cell phone twinning
Auto Attendant / CCR
Chat group messaging

Contact Center Agent / Queues
Unlimited Multi-Party Conference Bridges
Call Recording
Voice Mail to Email

Virtualized

Included with all solutions.

SIP Trunks
FXO Trunks
PRI Trunks
IP Telephone Support

Analog Device Support
Digital Telephone Support
1 Yr. Hardware Warranty / 1 Yr. Software Support

Hosted

Add-On Applications.

Professional Contact Center Reporting
Contact Center Wallboard
TAPI
Notifier
Enhanced Archive Server

UCX Appliance Servers

SMB Market

UCX250

1 to 100 users
SIP / FXO / PRI
Collaboration

Mobility
Professional Contact Center
HARC redundancy

Mid–Enterprise / Large Enterprise

UCX450 & UCX1000

1 to 1000 users
SIP / FXO / PRI
Collaboration

Mobility
Professional Contact Center
HARC redundancy

UCX Features and Applications

Appliance

Included with every extension price.

100+ Telephony Features
Integrated Voice Mail
Auto Attendant / CCR
Ucc Chat / WebRTC

Contact Center Agent / Queues
Unlimited Multi-Party Conference Bridges
Call Recording
CDR Reporting

Virtualized

Included with all solutions.

SIP Trunks
FXO Trunks
PRI Trunks
IP Telephone Support

Analog Device Support
Digital Telephone Support
1 Yr. Hardware Warranty / 1 Yr. Software Support

Hosted

Add-On Applications.

Professional Contact Center Reporting
Contact Center Wallboard
TAPI
Notifier
Enhanced Archive Server

Products & Applications

Services

Get In Touch