Collaboration

Work better together.

  • Public or private channels.
  • Direct Messaging
  • Presence and Click to Call
  • HD quality voice using speakerphone, telephone, or headset.
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Mobility

Boston, Brampton, Bogotá, or Beijing.

UCXUcc supports every feature anywhere you go.

  • Log in
  • Mic up
  • Go to work
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Solution Platforms

Any office, any size

Appliance

  • Unlimited users
  • UCX Servers
  • UCX Server Clustering
  • All features and apps
  • HARC redundancy

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Hosted

  • Unlimited users
  • Secure, Reliable Hosting
  • All features and apps
  • Server-free office

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Virtualized

  • Unlimited users, Clustering
  • VMWare / Hyper-V / KVM
  • Multi-Instance / Multi-Server
  • All features and apps
  • HARC redundancy

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Desktop Devices

E-MetroTel Infinity Series

  • Infinity 5010 – 10 button
  • Infinity 5006 – 6 button
  • Infinity 5046 – 40 button Expansion

More info...

Nortel IP

  • BCM / Meridian 1 / CS1000
  • IP station portfolio.

More info...

Nortel Digital

  • Norstar / BCM / Meridian 1 / CS1000
  • Digital station portfolio.

More info...

UCX Appliance Servers

SMB Market

UCX250

  • 1 to 100 users
  • SIP / FXO / PRI
  • Collaboration
  • Mobility
  • Professional Contact Center
  • HARC redundancy
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Mid–Enterprise / Large Enterprise

UCX450 & UCX1000

  • 1 to 1000 users
  • SIP / FXO / PRI
  • Collaboration
  • Mobility
  • Professional Contact Center
  • HARC redundancy
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UCX Features and Applications

Appliance

Included with every extension price.

  • 100+ Telephony Features
  • Integrated Voice Mail
  • Auto Attendant / CCR
  • Ucc Chat / WebRTC
  • Contact Center Agent / Queues
  • Unlimited Multi-Party Conference Bridges
  • Call Recording
  • CDR Reporting

Virtualized

Included with all solutions.

  • SIP Trunks
  • FXO Trunks
  • PRI Trunks
  • IP Telephone Support
  • Analog Device Support
  • Digital Telephone Support
  • 1 Yr. Hardware Warranty / 1 Yr. Software Support

Hosted

Add-On Applications.

  • Professional Contact Center Reporting
  • Contact Center Wallboard
  • TAPI
  • Notifier
  • Enhanced Archive Server

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