Account Basics

InfinityOne - Set your Avatar

The default avatar is a colored box with the User's initials. Personal avatars add a personalized touch to InfinityOne.

InfinityOne - Change your name

The Username is used to login and also for @ mentions by other users. You can change your Name and/or Username here.

InfinityOne- Change your email

The email address configured here is used for Email Notifications if enabled.

InfinityOne - Change your password

Steps to change your account password.

InfinityOne - Add your phone

To enable the Presence and Click to call feature, you need to associate an extension number to your InfinityOne account.

InfinityOne - Enable and Register Softphone

If your administrator has configured a softphone extension for you, here are the steps to enable and register the InfinityOne Softphone.

InfinityOne - Logging In

Steps to access InfinityOne from a web browser.

InfinityOne - Logging Out

Steps to log out of InfinityOne.

InfinityOne - Keyboard shortcuts

Keyboard shortcuts for Infinity One

InfinityOne - User FAQ

Infinity One FAQ