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Documentation
- InfinityOne Release 2
- InfinityOne Work at Home
- InfinityOne Work at Home solution - Overview
- Getting Started
- Creating an AWS Account
- Installing UCX/InfinityOne on your AWS Account
- Steps to Configure the InfinityOne Work at Home solution
- SIP Trunk Options
- SIP Trunk Integration
- SIP PRI Gateway
- Galaxy Mini FXO Gateway
- Using Desktop Infinity Phones
- Standalone Operation
- Galaxy Mini
- Galaxy Mini - Table of Contents
- Galaxy Mini - Overview
- Galaxy Mini - Server Hardware
- Galaxy Mini - Supported Phones and Devices
- Galaxy Mini - Front and Rear Panel Interfaces
- Galaxy Mini - FXO/FXS Module Installation
- Galaxy Mini - Connecting the Server to the Network
- Galaxy Mini - Activating and Licensing
- Galaxy Expand
- Galaxy Expand - Table of Contents
- Galaxy Expand - Platform and Hardware Overview
- Galaxy Expand - Module Installation
- Galaxy Expand - Reference Architecture
- Galaxy Expand - Common Configuration
- Galaxy Expand - Standalone UCx Server Configuration
- Galaxy Expand - High Availability UCx Configuration
- Galaxy Expand - Local Gateway (Expansion Chassis) Configuration
- Galaxy Expand - Remote Gateway Configuration
- Galaxy Expand - Survivable Remote Gateway Configuration
- Galaxy Express
- Galaxy Modular Hardware
- Servers and Gateways
- Introduction
- Quick Start
- Planning
- UCx Virtual Machine
- UCx Server
- UCx Web-based Configuration Utility
- System
- Fax
- PBX
- Reports
- Accessories
- My Extension
- Security
- Support
- Survivable Remote Gateway (SRG)
- High Availability (HARC)
- UCx Digital Station Module (DSM16)
- UCx M1/CS1000 Media Gateway
- External Gateways and Devices
- SIP Trunks
- How-To Guides
- UCx Applications
- UCx Features
- Answer DN Behavior
- Background Music
- Boss-Secretary Solution
- Call Monitoring
- Call Recording Options
- Dial System Fax
- Dictation Service
- Distinctive ring tones
- Fax to Email
- Global BLF key label change
- Group Pickup
- Hotline UCx Configuration
- Hotdesking
- Language prompts
- Ring Again (Call back)
- Shared Call Appearances
- Set Based Configuration
- UCx MADN Emulation Solutions
- Unified Messaging for M1/CS1000 Users
- User Extension Portal
- Voicemail and VmX Locater
- Voicemail Escalation
- Voicemail Message Indicator
- ZapBarge
- Telephones
- Installation Guides
- Product Specifications
- General Information
- References
Background Music
Feature Description
The Background Music feature allows users to listen to music through their telephone speakers.
While background music is active, if you receive an incoming call on the second line of your phone, background music will terminate automatically. Similarly, if you make a call using the second line on the phone, background music will also terminate automatically.
Configuration
Create Feature Code
To configure Background Music, perform the following steps:
- Open the UCx Web-based Configuration Utility
- From the PBX tab, select PBX Configuration
- From the left side column, select Misc Applications
- Enter an appropriate Description, e.g. Background Music
- Enter a Feature Code that does not conflict with existing feature codes or dial plan, e.g. *281
- Under Destination, select Terminate Call and from the pull-down list select Put caller on hold forever
- Press the Submit Changes button
Users can now activate Background Music by dialing the feature code as defined.
Configure Phone
The feature code can be configured on a programmable key of a Nortel phone.
Activating the Background Music feature on your phone effectively ties up one line on your phone. To be able to continue receiving and making calls while background music is active, Call Waiting must be enabled and you need at least 2 lines on your phone.
Under Extension Options, check that Call Waiting is set to Enable
For Nortel phones, under Nortel properties, check that Number of Lines is greater than or equal to 2.