Dial System Fax

Feature Description

This feature allows the UCx system to receive inbound faxes via a feature code.

Configuration

Feature Code

The Dial System Fax feature must first be enabled in the Feature Codes page. It is enabled by default with the feature code value of 666:

  1. Open the UCx Web-based Configuration Utility
  2. From the PBX tab, select PBX Configuration
  3. From the left side column, select Feature Codes
  4. Scroll down to the Fax Configuration section to find Dial System Fax feature

Settings

Settings for the feature is configured in the Fax Settings page:

  1. Open the UCx Web-based Configuration Utility
  2. From the PBX tab, select PBX Configuration
  3. From the left side column, select Fax Settings

Inbound Route

Create or edit an existing inbound route that will terminate to the Dial System Fax feature for Faxes:

  1. Open the UCx Web-based Configuration Utility
  2. From the PBX tab, select PBX Configuration
  3. From the left side column, select Inbound Routes
  4. Edit or Add a new route
Inbound route for both voice and fax

If this route handles both incoming fax and voice calls, then configure the route as follows:

  1. Under Fax Detect section, set Detect Faxes to Yes
  2. For Fax Detection type, choose SIP if it is a SIP trunk, choose Dahdi if it is an Analog or PRI trunk.
  3. For Fax Destination, select Feature Code Admin and Dial System Fax 
  4. Select your desired destination for voice calls under Set Destination.

Inbound route for fax only 

If this route handles only fax calls, then configure the route as follows:

  1. Under Fax Detect section, set Detect Faxes to No
  2. Select Feature Code Admin and Dial System Fax under Set Destination.