External Storage

Feature Description

The UCX External Storage functionality allows the administrator to identify the location of an external Network Attached Storage (NAS) device in order to transfer Call Recordings from the UCX. Both the IP Address of the NAS device and the directory path within the NAS device must be specified. The directory must allow write access without requiring any authentication by the UCX software. When configured, the recording files are transferred on a regular periodic basis beginning at a time specified by the administrator; the transfer will proceed until complete. Once transferred, a copy of the files will be retained on the UCX for a period of time as specified by the administrator.

External Storage is a licensed application. This page will not appear if your license does not include the application.
See External Storage Application for complete steps to install and configure the application.
Page Tags: 
call recordings
external storage