Getting Support

Getting Support

Describes the different assurance services provided by E-MetroTel.

Customer Assurance Services Portal

This page describes the process and use of E-MetroTel's Customer Assurance Services Portal (Customer Portal).

Assurance Services Transfer Request

To transfer an Active UCx Assurance Support and/or Warranty from one partner to another, download and fill in the document below.
Information needs to be filled in by End-Customer or Reseller of record and sent to E-MetroTel.
 

Root Access to UCx

This page describes E-MetroTel's policy on root access to the UCx Server.