Phonebook

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System-wide speed dial numbers are managed using the Phonebook page of the UCX Web-based Configuration Utility. To access that page, perform the following steps:

  1. Open the UCX Web-based Configuration Utility
  2. From the PBX tab, select PBX Configuration
  3. From the left side column, select Phonebook

To use the Phonebook page to create a new speed dial entry, perform the following steps:

  1. In the Add or replace entry section of the page, enter a name in the Name field
  2. Enter the speed dial number in the Number field
  3. Either enter the desired speed dial code in the Speed dial code field or check the Set Speed Dial box to automatically generate a speed dial code
  4. Press the Submit Changes button to save the new entry

To delete an individual entry, perform the following steps:

  1. In the Phonebook entries section of the page, locate the entry and press the Delete link beside the entry
  2. In the confirmation dialog box, press the OK button to delete the entry

To delete all entries, perform the following steps:

  1. In the Phonebook entries section of the page, press the Empty Phonebook button
  2. In the confirmation dialog box, press the OK button to delete all entries in the phone book

Importing Entries 

To import system-wide speed dial entries from a CSV file, perform the following steps:

  1. In the Import from CSV section of the page, click inside the File field or on the Browse button and locate the file to import.
  2. Press the Upload button to import data stored in the CSV file.

The CSV file must use the following format with fields separated by semi-colon:
Name;Number;Speed dial code

Example CSV File
John Smith;2145559999;1
Jane Doe;2145551111;2
To use the system-wide speed dial feature, dial *0 + speed dial code and initiate a call.  For example, to use the speed dial 1, you'd have to dial *01.

 

Using Phonebook Entries as a Calling Party Name Lookup table

Note that you can enter the Name and Number with no with no Speed Dial Code and the option to automatically generate a code is unselected. When a incoming call arrives with only a Caller Party Number and no associated Calling Party Name, the UCX will attempt to find the incoming Number in the Phonebook and then use the corresponding Name as the Calling Party Name for the remainder of that call.

Dial-By-Name Directory

The dial-by-name feature also uses the Phonebook to associate name to number.

This feature can be enabled/disabled in the Feature Codes page, under the Phonebook Directory section.

The user dials *411, then follows the voice prompts to dial by name.
 

Page Tags: 
system speed dial
speed dial