System-wide speed dial numbers are managed using the Phonebook page of the UCx Web-based Configuration Utility. To access that page, perform the following steps:

1. Open the UCx Web-based Configuration Utility
2. From the PBX tab, select PBX Configuration
3. From the left side column, select Phonebook

To use the Phonebook page to create a new speed dial entry, perform the following steps:

1. In the Add or replace entry section of the page, enter a name in the Name field
2. Enter the speed dial number in the Number field
3. Either enter the desired speed dial code in the Speed dial code field or check the Set Speed Dial box to automatically generate a speed dial code
4. Press the Submit Changes button to save the new entry

To delete an individual entry, perform the following steps:

1. In the Phonebook entries section of the page, locate the entry and press the Delete link beside the entry
2. In the confirmation dialog box, press the OK button to delete the entry

To delete all entries, perform the following steps:

1. In the Phonebook entries section of the page, press the Empty Phonebook button
2. In the confirmation dialog box, press the OK button to delete all entries in the phone book

Importing Entries 

To import system-wide speed dial entries from a CSV file, perform the following steps:

1. In the Import from CSV section of the page, click inside the File field or on the Browse button and locate the file to import
2. Press the Upload button to import data stored in the CSV file

The CSV file must use the following format:
Name;Number;Speed dial code

Dial-By-Name Directory

The dial-by-name feature also uses the Phonebook to associate name to number.

This feature can be enabled/disabled in the Feature Codes page, under the Phonebook Directory section.

The user dials *411, then follows the voice prompts to dial by name.