There are two methods to remove users. Users can either be deactivated or deleted. Care should be taken before deciding whether to deactivate or delete a user.
WARNING: Deleting a user cannot be undone. Please read this section carefully before decinding to whether to delete or deactivate a user account.
Deactivating a user:
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Prevents that user from any new activity associated with that user account such as logging in, getting room updates, viewing wallboards, or receiving email updates for new activity or mentions.
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Preserves all material posted by that user. This allows important information contributed by that user to remain in each of the channels that the user participated in.
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This is typically the preferred method of removing an employee account, particularly if that user was a knowledge worker and contributed to important company discussions and decisions.
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A deactivated user account can be activated if desired.
Deleting a user will immediately remove all records associated with that user account, including any messages posted by that user and is permanent.
Deactivating a User Account
Login using the administrator account.
Under Administration -> Accounts, select the user account to be disabled.
(Re) Activating a User Account
Login using the administrator account.
Under Administration -> Accounts, select the user account to be re-enabled.
Deleting a User Account
Login using the administrator account.
Under Administration -> Accounts, select the user account to be deleted.
WARNING: Deleting a user cannot be undone.