The integrated UCX Voicemail solution comes standard with every UCX system. The UCX Voicemail menu enables users to listen to messages, forward messages, send messages to individuals and to groups, call-back a person who left a message, navigate their voicemail folders and record greetings.
Access your voicemail by pressing the Message button on the phone. Users can also access their mailbox from any phone by dialing their business phone number and pressing the * key when they hear their voicemail greeting.
Default: "Person at extension xxx / <recorded name> is unavailable."
Default: "Person at extension xxx / <recorded name> is on the phone."
Use this greeting to inform callers about and during long periods of absence.
If Temporary Greeting is recorded, system will prompt:
1 - Record temp greeting (to record a new one)
2 - Erase temporary greeting
During recording of any Greeting you can:
1 - Accept your recording
2 - Listen to your recording
3 - Re-record
# - End your recording
Messages left are saved in the "New" Folder.
Messages played and not deleted are saved in "Old" Folder.
Once played, messages can be saved in folder of choice:
On Login if New Messages >0, Current Folder = "New" Folder
On Login if New Messages =0, Current Folder = "Old" Folder
On Folder change, Current Folder = Selected Folder
The default ring time before a call is sent to voicemail is 20 seconds.
The default value is * .
The default is ON. If turned off, caller will simply hear a Beep.
Define the Operator Extension to allow transfer to the operator by pressing 0 when listening to Mailbox Greeting or Leaving a Message.
Enter the user’s Email address to send notification by email when there is a new message. Enable ‘Email Attachment’ option so that voicemails are included as attachments.