Published on Documentation (https://www.emetrotel.com/tsd)

Home > UCX Life Cycle Bulletin

UCX Life Cycle Bulletin

LicenseTransferPolicyGenRls9_Effective 2019_Oct-1.png

Current Software Release

UCX 6.0 software is the current release for new UCX systems.  This is the recommended release level for all installed base systems.

Software Life Cycle Schedule

UCX Release Status GA Date Sustained Date Retired Date
3.0 Retired 17-Jun-2012 12-Mar-2014 4-Oct-2014
4.0 Retired 12-Mar-2014 4-Dec-2016 31-Mar-2017
4.5 Retired 6-Dec-2014 4-Aug-2016 31-Mar-2017
5.0 Retired 4-Aug-2016 9-Apr-2018 1-Jun-2019
6.0 Current 9-Apr-2018 GA of Rls 7.0 tbd

 

Comparison of Retired vs. Current Status Retired Current
Installed in new UCX and Galaxy Mini System   Yes
Receives development activity   Yes
Level 1 and 2 support through Reseller Yes Yes
Level 3 E-MetroTel support   Yes
Level 3 E-MetroTel support with upgrade to Current Release + Yes  
E-MetroTel VPN Remote Access+ Yes Yes
Add Extensions+ Yes Yes
Add Software Applications+   Yes
License Transfer (see E-MetroTel License Transfer Policy + ) Yes Yes
+ Must have Active Support Agreement 

E-MetroTel Hardware Appliances

UCX current Hardware appliances range in capacity from under 5 extensions to several thousands of extensions.

E-MetroTel Hardware Appliances Life Cycle

Hardware Status End Support Compatible SW Release SW Support * Renewals HW Support * Renewals
UCX20 MD * 01-Jan-2021 * 3.0, 4.0, 4.5, 5.0, 6.0 Renewal Option Ends
15-Oct-2019		 Renewal Option Ends
15-Oct-2019
UCX50 MD * 01-Jan-2021 * 3.0, 4.0, 4.5, 5.0, 6.0 Renewal Option Ends
15-Oct-2019		 Renewal Option Ends
15-Oct-2019
Galaxy Mini Active Active 6.0, 7.0 Available **
1,2, 3 (max) years 		 Available **
1, 2, 3 years
UCX250 Active Active 3.0, 4.0, 4.5, 5.0, 6.0, 7.0 Available 
1, 2, 3,4, 5 years 		 Available **
1, 2, 3 years
UCX450 Sustained Active 3.0, 4.0, 4.5, 5.0, 6.0, 7.0 Available 
1, 2, 3,4, 5 years  		 Available **
1, 2, 3 years
UCX1000 Sustained Sustained 3.0, 4.0, 4.5, 5.0, 6.0 Available 
1, 2, 3,4, 5 years 		 Available **
1, 2, 3 years
UCX3000G Active Active 3.0, 4.0, 4.5, 5.0, 6.0, 7.0 Available 
1, 2, 3,4, 5 years		 Available **
1, 2, 3 years
DGS, DGH, DGE, DGHb, DGEb MD * 31-Jan-2020 * N/A N/A  Renewal Option Ends
15-Oct-2019
DGS2 Active Active N/A N/A Available **
1, 2 years
DSM16 Active Active N/A N/A Available **
1, 2, 3 years

 

Active = Available for purchase; Software Support Renewals and Hardware Warranty extensions available
Sustained = No longer Available for purchase; Software Support Renewals and Hardware Warranty extensions available
MD = Manufacture Discontinued – no longer being manufactured
* All active software support and hardware warranties will be honoured to end of term.
** Software Support Renewal and Hardware Warranty Extension availability dependent on date of installation.
Page Tags: 
UCX20
UCX50
DGS
DGH
DGE
DGHb
DGEB