XSTIM Smart Signaling

How it works

The brains are in the server.

The XSTIM protocol allows the UCX server to dictate everything that happens on the endpoint. This allows complex, sophisticated features to be developed centrally on the server.

XSTIM accounts for every key press by a user, every button lit and everything displayed on the device screen. With XSTIM, the server maintains control of the user interface of each of the devices and therefore the feature interactions for complete system-wide consistency, regardless of how many buttons the phones have, how many headsets are in use, or the display size of each device.

New feature deployments no longer rely on having software updated on each user device before everyone can start using them, simplifying system-wide updates. Call setup is directly managed by the server, lowering the overall signaling bandwidth utilization.
In fact, XSTIM does not rely on the use of STUN servers or complex ALG algorithms to manage NAT Traversal, simplifying remote device deployment.

XSTIM enables a variety of advanced features

Features that SIP devices can only dream of

  • Hot Desking – Easily move your telephone programming from one device to another.
  • Shared Call Appearance – Calls can ring on and be answered by multiple devices.
  • Move Calls – Start a call on your mobile phone and easily move it to your desktop phone.
  • Provisioning – Fast and easy touchless and remote provisioning of our Infinity 5000 product line.
  • Call Center – Advanced agent user features – Auto Log in, Auto Ready, Auto Pause.
  • SRG Functionality – XSTIM enables synchronized survivability on remote sites.
  • WebRTC – Leverage the ubiquitousness of WebRTC. Enables full advanced features on the softphone.
  • Centralized Dial Patterns – Better call routing. Dialing patterns reside on the server not the phone.
  • NATing – Special technology allow for simplified NATing. This is especially valuable for Work at Home workers.
  • Server Based Telephone Display Options – Company Names, S/W rls, etc. displays on phone via the server.

Thin Clients

Devices are always current with XSTIM

All devices have access to any updated features even if they were not connected at the time the server was updated. This is because the software driving the XSTIM features resides on the server not on the devices. So when a device connects after an update it has access to the new features.

Streamlining

Faster Development

Using the XSTIM protocol we can create enhancements and features independently without 3rd party involvement

Faster new feature delivery

Since the software for features resides in the server new features are delivered to every device immediately

Easy Deployment

Remote deployment possible, and no config files to update or load

Consistency

Since the features are on the server the behavior is the same between all devices - Telephones, InfinityOne, iPhones, Androids. SIP cannot do this

Traffic

Less network signalling traffic (lower than standard SIP)

Security

XSTIM Security

Because XSTIM clients are thin, users cannot log in to the device which reduces the risk of device hacking

Conferencing

Virtually Unlimited Conferencing

Conferencing is another feature controlled by the server and not the devices. This allows for virtually unlimited ad-hoc conferencing.

Additionally our solutions support conference bridges with the number of participants limited by your available trunks.

Infinity 5000 XSTIM Smart Devices

We have some of the smartest desktop devices available. XSTIM software provides sophisticated communications between the devices and the call server.

This allows for features not available on typical IP devices:

  • Hot Desking – Easily move your telephone programming from one device to another.
  • Shared Call Appearances – Calls can ring on and be answered by multiple devices.
  • Move Calls – Start a call on your mobile phone and easily move it to your desktop phone.
  • Provisioning – Fast and easy touchless and remote provisioning of our Infinity 5000 product line

InfinityOne

Mobility, Collaboration, Video, Work From Home
Supported on Windows, Mac, Android, or iOS. InfinityOne allows for powerful and secure communications from anywhere.

Complete, full featured mobile communications:

  • Softphone – A Full featured voice application that provides an alternative to desktop devices for mobile, remote, or work at home employees.
  • Messaging – Secure One to One or Team messaging that is stored privately on your call server or private cloud instance.
  • Video Conferencing – One to One or Group video conferencing.
  • Screen Share – Enhance meetings with easy to use screen share to share your Screen Browser, PowerPoints, Spreadsheets, etc.