End-of-Sales for the latest version (7.6) of Nortel/Avaya Communications Server 1000 (CS1000), Avaya announced that it is extending support for selected earlier Nortel versions of CS1000.
Avaya announced the End of Sale date for Meridian systems back in 2010. CS1000 is not a fully supported product anymore. Avaya has announced Release 7.6 will be the final feature release (CS1000 ver. 7.6 End-of-Life Timeline).
Confused by how to get support for your Meridian 1 Nortel/Avaya CS1000, CallPilot, Contact Center/Symposium, Norstar, or Business Communication Manager (BCM) systems? . E-MetroTel was created by Nortel and Avaya engineers. E-MetroTel has experience for supporting Nortel hardware and software. E-MetroTel can help you sort out your options and develop a plan for migrating to a feature-rich, cost-effective solution with minimal disruption.