E-MetroTel support for Nortel phone systems and existing Nortel phones

Nortel Phone System Migration

Nortel left the market many years ago, but many businesses still use Nortel phones and infrastructure today. E‑MetroTel helps support compatible Nortel equipment and provides a practical path to a modern, fully supported communications platform without unnecessary replacement.

  • Keep Familiar Devices in Service
  • Reduce Disruption and Migration Cost
  • Clear Path to Modern Communication

Why Get Support for Your Nortel Phones?

Nortel exited the market many years ago, leaving its phone systems without ongoing support, regular updates, or a clear path forward. Many businesses are still using Nortel phones today, but as these systems continue to age, the risk of downtime, difficult repairs, and security issues keeps growing.

E‑MetroTel has been supporting and upgrading Nortel customers for years, with hundreds of successful Nortel phone system migrations. We help organizations keep compatible Nortel phones while moving to a modern, fully supported communications platform.

With E‑MetroTel, you can:

  • Keep Nortel Phones
  • Get Ongoing Support
  • Get Regular Updates
  • Move to a Modern Platform

Keep your compatible Nortel phones, restore ongoing support, and move forward with an experienced Nortel migration partner.

E-MetroTel support for existing Nortel phones

Client Testimonial

E-MetroTel support and updates for Nortel phone systems while keeping compatible Nortel phones

Client Testimonial

A Smarter Upgrade Path

Modernize Your Nortel Phone System Without Replacing Everything.

Move from your existing Nortel system to E-MetroTel with a simpler upgrade path while keeping more of the equipment your business already uses.

Replace Nortel phone System with options of:
With E-MetroTel Support:
  • Keep Compatible Nortel Phones
  • Keep Existing Wiring
  • Get software updates
Add Modern Features When You Need Them

Expand your communications gradually as your business needs change.

  • Modern Phones & Apps
  • Nortel + Softphones
  • AI Capabilities
Device Group · One Extension, Multiple Devices

Connect Your Nortel Desk Phone with Softphones

Extend your Nortel desk phone beyond the office. E-MetroTel Device Group lets the same extension work on your compatible Nortel phone and softphones on your personal or business mobile phone, desktop or laptop computer, and tablet.

How It Works

When someone calls your extension, your Nortel desk phone and connected softphones can all ring at the same time. Answer the call on any one device, and the other devices automatically stop ringing.

Nortel desk phone connected with E-MetroTel softphones on mobile, desktop, laptop and tablet using one extension
Add Modern AI Capabilities

InfinityOne AI Capabilities

After upgrading your Nortel phone system with E-MetroTel, you can add AI tools that help answer calls with an AI Receptionist, improve conversations, and support better customer experiences.

Call Assist

Available

See your call transcribed live and use AI assistance while the conversation is happening.

AI Receptionist

Available

Answer incoming calls, understand what callers need, and connect them to the right person.

AI Chatbot

Coming Soon

Give customers quick answers through chat without waiting for an available employee.

Agentic AI Voice

Coming Soon

Let callers speak naturally while AI understands their request and helps complete the task.

Video Conference Transcripts

Coming Soon

Automatically turn video meetings into written transcripts for easier review and follow-up.

Continue Using Compatible Nortel Digital Phones

Nortel M2006 digital phone

Nortel M2006 M2000 Series

Nortel M2008 digital phone

Nortel M2008 M2000 Series

Nortel M2216 digital phone

Nortel M2216 M2000 Series

Nortel M2616 digital phone

Nortel M2616 M2000 Series

Nortel M3901 digital phone

Nortel M3901 M3900 Series

Nortel M3902 digital phone

Nortel M3902 M3900 Series

Nortel M3903 digital phone

Nortel M3903 M3900 Series

Nortel M3904 digital phone

Nortel M3904 M3900 Series

Nortel M3905 digital phone

Nortel M3905 M3900 Series

Nortel T7100 digital phone

Nortel T7100 T Series

Nortel T7208 digital phone

Nortel T7208 T Series

Nortel T7316 digital phone

Nortel T7316 T Series

Nortel M7100 digital phone

Nortel M7100 M7000 Series

Nortel M7208 digital phone

Nortel M7208 M7000 Series

Nortel M7310 digital phone

Nortel M7310 M7000 Series

Nortel M7324 digital phone

Nortel M7324 M7000 Series

Continue Using Compatible Nortel IP Phones

Nortel IP 2001 phone

Nortel IP 2001 IP 2000 Series

Nortel IP 2002 phone

Nortel IP 2002 IP 2000 Series

Nortel IP 2004 phone

Nortel IP 2004 IP 2000 Series

Nortel IP 2007 phone

Nortel IP 2007 IP 2000 Series

Nortel IP 1110E phone

Nortel IP 1110E E Series

Nortel IP 1140E phone

Nortel IP 1140E E Series

Nortel IP 1150E phone

Nortel IP 1150E E Series

Nortel IP 1165 phone

Nortel IP 1165 E Series

Nortel IP 1210 phone

Nortel IP 1210 IP 1200 Series

Nortel IP 1220 phone

Nortel IP 1220 IP 1200 Series

Nortel IP 1230 phone

Nortel IP 1230 IP 1200 Series

Nortel IP 2210 WLAN phone

Nortel IP 2210 WLAN WLAN Series

Nortel IP 2211 WLAN phone

Nortel IP 2211 WLAN WLAN Series