Web Integrations


Our web integrations elevate the customer experience by  integrating capabilities and features from leading platforms into UCX. Leveraging APIs (Application Programming Interfaces), we facilitate integration with Microsoft Teams and Salesforce, while also simplifying multi-channel communications through our Omnichannel solution.


Enhance productivity by extending or customizing your apps to make and receive calls with the power of our full UCX telephony feature set and work anywhere capability. Click to dial and then talk, record calls, conference, transfer, and more using any of our 100+ features.

Browser Based Soft Phone

Our browser-based InfinityOne platform offers a WebRTC softphone, along with group and private chat, file sharing, video conferencing, and more. All within a single application accessible on both desktop and mobile devices.

Omnichannel Contact Center

Easily manage customer conversations across multiple web channels using a single platform.

Channels include: Voice, Webchat, Facebook Messenger, WhatsApp, SMS, and Mail