Advance Seamlessly!
E-MetroTel has been seamlessly modernizing communications for customers across all market segments, including municipal and federal government, education, hotels, hospitals and retail, through green migration capabilities for over 16 years.
E-MetroTel Provider of VoIP Products, Applications & Services:
Cloud Services
Cloud Business System
Each cloud customer has their own private instance with no shared resources
VOIP phone lines - SIP trunks
Seamless integration, porting and unlimited U.S. and Canada calling
Web integrations
Click-to-dial, Webchat, Facebook, WhatsApp, Email-Text, MS Teams and emergency notifications
Infinity Softphones
Combining Voice, Video, Team messaging in a user friendly interface. Migrating seamlessly from a phone only environment to the world of Voice over IP without interruption to the business.
Galaxy Appliances
Infinity Phones
Elevate your communication experience with Infinity Phones. Our cutting-edge devices combined with XSTIM smart signaling deliver full flexibility deployment in the office or at home.
Green Migration
Utilize your existing analog, digital and IP phones plus existing wiring in your modernization to the Cloud or on specialized onsite appliances. Enhance features and functionality without interruption.
Contact Center
Our Omni channel contact center is designed to manage day to day communication with your customers using various media: Voice, Video, Text, Webchat, WhatsApp, Facebook from a single user interface.
Microsoft Teams Integration
E-MetroTel’s Infinity Web Client integrates with Microsoft Teams, providing unified access to calling, messaging, and collaboration tools within a single interface for a seamless communication experience.
Hospitality
Integrated hospitality solution with the Phone system reduces complexity, cost and ongoing maintenance overhead. Connect to any PMS system or use our Infinity Hospitality app.
Scheduled Announcements
Our Scheduled Announcements application can be used to schedule calls that deliver pre-recorded messages.
You can avoid the need for a separate bell ringer system by scheduling and playing a bell recording through the speaker on desktop telephones.
We also support paging through desktop telephones. So there is no need for a separate PA system in many locations.
E911 Notification
Internal response team immediately notified when anyone dials 911.
The Very First Responders Could Come From Inside Your Facility.Notifications to these parties are initiated immediately after the call to the emergency service is started. The notification includes the caller’s extension, caller’s name, and the emergency number dialed.
