EmetroTel Microsoft Teams Integration
E-MetroTel for Microsoft Teams
Trusted cloud calling that’s a perfect fit for Microsoft Teams
Less risk, fewer vendors, and more flexibility and communication with our complete portfolio of technology integrations for Microsoft Teams.
Explore E-MetroTel Infinity One Integration
with Microsoft Teams
Cost-effective, robust cloud calling
Embed E-MetroTel telephony, SMS, and fax directly into Microsoft Teams for integrated business communication.
Boost Workflow Efficiency
Add calling, messaging, meetings, and analytics to Teams with InfinityOne for faster, smarter collaboration.
Detailed analytics
Get end-to-end call metrics, live dashboards, and actionable insights for every call inside Teams.
Power Up Microsoft Teams with Infinity One
Integration
From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.
Contact Center
E-MetroTel Contact Center helps agents handle customer interactions efficiently, ensuring smooth operations and excellent service.
Unified Communications
E-MetroTel provides a reliable unified communications suite that helps teams and customers stay connected globally.
Coach Teams With Ease
Frequently asked questions
How do I use Microsoft Teams to make an external call?
Microsoft requires users to have a Teams Phone license to make an external call using the native dialpad. A Teams Phone license may be purchased as an add-on to your Microsoft 365 license. Users can also upgrade to an E5 license, which includes a Teams Phone license. Alternatively, organizations can leverage a solution like the InfinityOne embedded app, which enables external calling in Teams without the added cost of a Teams Phone license.
Can I send an SMS through Microsoft Teams?
Microsoft does not offer SMS as a service through Microsoft Teams. However, you can choose a third-party provider like E-Metrotel InfinityOne to integrate SMS into Teams. Factors to consider when choosing the right third-party SMS provider for Teams include the reliability of the provider, if they offer a single number for phone, SMS, and fax, MMS capabilities, and the ability to send group text messages in Microsoft Teams.
Can I send an eFax through Microsoft Teams?
Microsoft does not offer eFax as a service through Microsoft Teams. However, you can choose a third-party provider like InfinityOne to integrate eFax into Teams. Factors to consider when choosing a third-party eFax provider for Teams include the reliability of the provider, if they offer a single number for phone, SMS, and fax, pricing models, and ease of use.
Are desk phones compatible with Microsoft Teams telephony?
Many users have switched to using Microsoft Teams as their primary business phone platform. However, many still prefer using desk phones for calls. Solutions like E-MetroTel for Microsoft Teams offer flexibility to satisfy both preferences. With the E-Metrotel for Microsoft Teams integration, organizations can embed E-MetroTel InfinityOne telephony into the Teams app for seamless calling. Additionally, E-MetroTel InfinityOne is compatible with hundreds of desk phones, meeting the needs of users who prefer traditional desk phones.
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Get started with E-Metrotel for
Microsoft Teams today
Get started with
E-Metrotel for Microsoft Teams today
Bring powerful, reliable telephony into Microsoft Teams today.
