galaxy-pro

Galaxy Pro

Galaxy Pro, E-MetroTel’s enterprise-sized business communications platform, is designed to function as a standalone or networked on-premise server or a survivable gateway to a cloud service from E-MetroTel. The Galaxy Pro delivers comprehensive on-premise communication solutions for up to 300 users.

The Galaxy Pro hardware features a robust industrial design, ensuring durability and reliability. It includes a server card for processing and a single expansion slot compatible with the same line cards used in Galaxy Expand and Galaxy Express, offering versatile and scalable configurations.

Expandability

Galaxy Pro can be expanded to support a variety of analog trunks, PRI circuits, analog devices, and digital phones via Galaxy Express.

Simply connect Galaxy Pro to the Express chassis via an ethernet cable and you have access to all of the card supported by Galaxy Express.

Desktop Phones

Desktop phones include our full line of smart Infinity 5000 devices that feature 10, 8, or 4 buttons, touchless provisioning, shared call appearances. And you can easily move calls between your phone and mobile device.

We also support Digital and IP phones from many manufacturers such as Nortel, Avaya, Panasonic, NEC, Cisco, and more.

Mobility and Collaboration

Galaxy Pro supports two powerful options offered by E-MetroTel: Infinity 3065 and InfinityOne.

Infinity 3065 – Lightweight and user friendly mobility app for anyone on the go.

InfinityOne – Voice, Video, and Collaboration capability. Including: Softphone, Messaging, Channels, File share, full Video Conferencing and more.

Infinity 3065

Voice mobility App

Lightweight, Optimized for Mobile Devices

Full Voice Features

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InfinityOne

Desktop web app with softphone

Browser app for desktop

Full voice features, Messaging, Video, Collaboration

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InfinityOne Omnichannel

Manage customers better. All customer interactions centralized in one place.

Galaxy Pro supports the E-MetroTel InfinityOne Omnichannel capability which enables you to easily manage customer conversations across multiple channels using a single platform.

Channels include: Voice, Webchat, Facebook Messenger, WhatsApp, SMS, and Mail

  • Customers reach you via their preferred channel
  • One interface for all channels
  • No switching between apps
  • Reduced learning curve
  • Agents & Supervisors can work from anywhere

Contact Center

All In One Integration.

Galaxy Pro supports our optional professional contact center solutions which provide – Live performance monitoring, user friendly analytics & historical reports, and Omnichannel consolidation. All in an integrated environment.

 

 

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Product Values

Permanent licenses. You own the licenses.

Optional support. System works even without support contract.

Intel® CPU power. Over-engineered to assure resource availability.

  • 300 Extensions / 200 Concurrent Calls supported
  • 1800 Hours of Call Recording
  • Unlimited SIP Trunks
  • Analog and PRI Trunk support

Product Specs

CPU

Intel Celeron N4120

Memory

4G + 128G SSD

Call Recording

1800 Hours

Slots

2 Slot

Voltage

12V  DC

Current

5A

Power Consumption

60W

Operating Temperature

0°C ~ 45°C

Humidity

10% ~ 90% Non Condensing

System Cooling

Internal Fan

Chassis Dimensions

173.5mm*231.5mm*50.5mm

Shipping Dimensions

320mm*290mm*80mm