E-MetroTel NEC phone system migration and support for existing NEC phones

NEC Phone System Migration

Many businesses still rely on NEC phone systems that are no longer actively supported, while much of their existing NEC equipment may still be usable. E-MetroTel supports compatible NEC phones and existing infrastructure while helping organizations move to a modern, supported communications platform without replacing more equipment than necessary.

  • Keep Familiar Devices in Service
  • Reduce Disruption and Migration Cost
  • Clear Path to Modern Communication

Why Get Support for Your NEC Phones?

Your NEC phones may still work, but the phone system behind them may no longer supported and not recieve regular support and updates. Over time, this can make maintenance and troubleshooting harder and increase the risk of downtime.

Without regular updates, unsupported NEC systems become more vulnerable to security risks. As security threats change, systems without updates become harder to keep secure.

With E-MetroTel:

  • Keep Compatible NEC Phones supported
  • Get Ongoing Support and security Updates
  • Reduce the Risk of Unexpected Downtime and Security breach
  • Avoid Unnecessary hardware Replacement

Keep your compatible NEC phones supported, updated,secure and working longer with E-MetroTel.

Watch Client Experiences

E-MetroTel support for NEC phones with regular updates and modern communication capabilities

Watch NEC Migration Demo

How It Works

Upgrade Your NEC Phone System. Keep what still works.

Move from your existing NEC phone system to an E-MetroTel system while continuing to use compatible NEC phones and existing wiring wherever possible.

Replace Your NEC PBX and Choose Your E-MetroTel Deployment
The Advantage
  • Keep Compatible NEC Phones Supported
  • Reuse Existing Wiring
  • Regular Software Updates
A Path to Modern Communications

Keep your compatible NEC phones while adding modern communication tools and new capabilities as your business needs change.

  • Add Modern Phones & Applications
  • Connect Desk Phones with Softphones
  • Integrate Advanced AI Capabilities

Update your NEC phone system without replacing compatible phones and infrastructure that can still be used.

Connect Your Existing NEC Phone with Softphones

With Device Group, your existing NEC desk phone can share the same extension with your personal mobile phone, computer, and tablet. When someone calls your extension, all connected devices can ring together.

  • Use One Extension Across Multiple Devices
  • Keep Your Existing NEC Desk Phone Connected
  • Receive Calls on Mobile and Desktop Softphones
  • Ring All Grouped Devices at the Same Time

When a call comes in, your NEC desk phone and connected softphones can ring together. Answer the call on one device, and the other devices automatically stop ringing.

Existing NEC desk phone connected with mobile, desktop and tablet softphones using one extension
Add Future Communication Capabilities

InfinityOne AI Capabilities

Add advanced AI capabilities to your updated NEC phone system communication environment to make conversations smarter, improve customer interactions, and prepare your business for future communication needs.

Call Assist

Real-time transcription and AI-powered insights to support better business conversations.

AI Receptionist

Answer incoming calls, understand caller needs, and intelligently route conversations.

AI Chatbot

Coming Soon

Intelligent conversational support across digital channels through Omnichannel.

Agentic AI Voice

Coming Soon

AI-powered voice interactions designed to understand requests, connect with business systems, and take action.

Video Conference Transcripts

Coming Soon

Automatically capture and transcribe video meetings for easier review, documentation, and follow-up.

Murphysboro CUSD 186 NEC phone system migration with E-MetroTel
Customer Success

Proven Success with NEC Phone Systems

E-MetroTel has already helped many organizations move from existing NEC phone systems while continuing to use compatible NEC phones and infrastructure. Here one example of :

Murphysboro Community Unit School District 186 successfully migrated more than 300 existing NEC IP phones to E-MetroTel with minimal disruption to staff and daily operations.

“Our migration of more than 300 NEC IP phones to E-MetroTel has been a great success so far.”

Brian Manwaring Technology Coordinator
Murphysboro Community Unit School District 186

Continue Using Compatible NEC Digital Phones & Devices

NEC DTL-2E 300 Series digital phone

NEC DTL-2E 300 Series

NEC DTL-6D 300 Series digital phone

NEC DTL-6D 300 Series

NEC DTL-12D 300 Series digital phone

NEC DTL-12D 300 Series

NEC DTL-24D 300 Series digital phone

NEC DTL-24D 300 Series

NEC DTL-32D 300 Series digital phone

NEC DTL-32D 300 Series

NEC DTZ-2E 400 Series digital phone

NEC DTZ-2E 400 Series

NEC DTZ-6DE 400 Series digital phone

NEC DTZ-6DE 400 Series

NEC DTZ-8LD 400 Series digital phone

NEC DTZ-8LD 400 Series

NEC DTZ-12D 400 Series digital phone

NEC DTZ-12D 400 Series

NEC DTZ-24D 400 Series digital phone

NEC DTZ-24D 400 Series

NEC DTZ-32D 400 Series digital phone

NEC DTZ-32D 400 Series

NEC DTK-6D 500 Series digital phone

NEC DTK-6D 500 Series

NEC DTK-12D 500 Series digital phone

NEC DTK-12D 500 Series

NEC DTK-24D 500 Series digital phone

NEC DTK-24D 500 Series

NEC IP4WW-12TXH-B SL1100 system phone

NEC IP4WW-12TXH-B SL1100 System Phone

NEC IP4WW-24TXH-B SL1100 system phone

NEC IP4WW-24TXH-B SL1100 System Phone

NEC IP7WW-12TXH-B1 SL2100 system phone

NEC IP7WW-12TXH-B1 SL2100 System Phone

NEC IP7WW-24TXH-B1 SL2100 system phone

NEC IP7WW-24TXH-B1 SL2100 System Phone

Continue Using Compatible NEC IP Phones & Devices

NEC GT210 phone

NEC GT210

NEC DT730 DT700 Series phone

NEC DT730 DT700 Series

NEC ITL-2E DT700 Series phone

NEC ITL-2E DT700 Series

NEC ITL-6 DT700 Series phone

NEC ITL-6 DT700 Series

NEC ITL-8 DT700 Series phone

NEC ITL-8 DT700 Series

NEC ITL-12 DT700 Series phone

NEC ITL-12 DT700 Series

NEC ITL-24 DT700 Series phone

NEC ITL-24 DT700 Series

NEC ITL-32 DT700 Series phone

NEC ITL-32 DT700 Series

NEC ITY-6 DT800 Series phone

NEC ITY-6 DT800 Series

NEC ITY-8 DT800 Series phone

NEC ITY-8 DT800 Series

NEC ITZ-8 DT800 Series phone

NEC ITZ-8 DT800 Series

NEC ITZ-12 DT800 Series phone

NEC ITZ-12 DT800 Series

NEC ITZ-24 DT800 Series phone

NEC ITZ-24 DT800 Series

NEC ITK-6 DT900 Series phone

NEC ITK-6 DT900 Series

NEC ITK-8 DT900 Series phone

NEC ITK-8 DT900 Series

NEC ITK-24 DT900 Series phone

NEC ITK-24 DT900 Series

NEC IP7WW-8IPLD-C1 SL2100 system phone

NEC IP7WW-8IPLD-C1 SL2100 System Phone

Important Dates Announced by NEC

  • April 15, 2024: Extended System Protection can no longer be purchased.
  • April 15, 2024: End of New System Sales.
  • December 31, 2024: End of Add-on Sales including terminals, licenses, and support and maintenance services.
  • March 31, 2025: End of shipment of purchase orders received.
  • March 31, 2026: End of support including pre-sales and post-sales technical assistance.